DDI description: Use of Online Services and Information Technology in Tampere 2003 DDI-kuvailu: Verkkopalvelujen ja tietotekniikan käyttö Tampereella 2003 1316 Finnish Social Science Data Archive Finnish Social Science Data Archive Finnish Social Science Data Archive 2.0.0 Use of Online Services and Information Technology in Tampere 2003 [metadata]. Metadata version 2.0.0 (2018-07-13). Finnish Social Science Data Archive [producer and distributor]. DOI: https://doi.org/10.60686/t-fsd1316; URN: https://urn.fi/urn:nbn:fi:fsd:T-FSD1316 FSD:n aineistokuvailut (FSD metadata records), joiden tekijä on Suomen yhteiskuntatieteellinen tietoarkisto (Finnish Social Science Data Archive), on lisensoitu Creative Commons 1.0 Yleismaailmallinen (CC0 1.0) -lisenssillä. FSD:n aineistokuvailut (FSD metadata records) by Suomen yhteiskuntatieteellinen tietoarkisto (Finnish Social Science Data Archive) are licensed under a Creative Commons 1.0 Universal (CC0 1.0) license. FSD:n aineistokuvailut (FSD metadata records) av Finlands samhällsvetenskapliga dataarkiv (Finnish Social Science Data Archive) är licensierade under en Creative Commons 1.0 Universiell (CC0 1.0) licens. Use of Online Services and Information Technology in Tampere 2003 eTampere / Infocity 2003 Verkkopalvelujen ja tietotekniikan käyttö Tampereella 2003 1316 urn:nbn:fi:fsd:T-FSD1316 10.60686/t-fsd1316 Taloustutkimus City of Tampere City of Tampere In accordance with the agreement between FSD and the depositor. Finnish Social Science Data Archive Use of Online Services and Information Technology in Tampere

This survey series forms part of the Infocity programme, which itself was a sub-programme of the eTampere programme (2001-2005). The Infocity programme aimed at promoting and developing online services for the citizens of Tampere (Finland). The surveys chart respondents' (aged between 15 and 74) use of information technology, the Internet and online services in Tampere. The surveys were carried out every year from 2000 to 2005 by Taloustutkimus.

2.0 2.0 Taloustutkimus & City of Tampere: Use of Online Services and Information Technology in Tampere 2003 [dataset]. Data version 2.0 (2018-07-13). Finnish Social Science Data Archive [distributor]. DOI: https://doi.org/10.60686/t-fsd1316; URN: https://urn.fi/urn:nbn:fi:fsd:T-FSD1316 information needs public services information society Internet electronic mail computers online services mobile phones Natural sciences Social sciences Information society

Survey respondents were residents of the City of Tampere (Finland). Questions covered their access to mobile phone, PC, e-mail or Internet. Respondents with Internet access were asked about the location, frequency, duration and purpose of their Internet use. They also assessed their own information needs concerning computers and information network. Internet users' familiarity with the City of Tampere website was surveyed. Views were probed on what kind of information, entertainment, services, participation opportunities etc. they would like to access through the city's web pages.

All respondents were asked whether Tampere should concentrate on improving its traditional services, all-purpose one-stop shops, phone services or online services (E-government systems, e-services). Familiarity with eTampere programme was charted. Background variables included respondent's sex, postal code area, age group, basic education, employment status and household composition.

Finland Finland Tampere Individual Individual People aged 15-74 living in Tampere Quantitative Longitudinal: Trend/Repeated cross-section Longitudinal.TrendRepeatedCrossSection Taloustutkimus Non-probability: Quota Nonprobability.Quota

Quota sampling based on the age, sex and postal code distributions of citizens of Tampere.

Telephone interview: Computer-assisted (CATI) Interview.Telephone.CATI Structured questionnaire Questionnaire.Structured The data contain weight variables which weight to population distributions by three areas of Tampere (Centre, East Tampere and West Tampere), age groups (15-34, 35-49, 50-74) and gender. With the weight variable, the sample is representative of all citizens in Tampere. Detailed and specific data description in Finnish and English. The data are checked and processed in detail. If necessary, the data are anonymised. Finnish Social Science Data Archive The data do not contain answers to the open-ended questions 14, 16 and 17 nor to "Other, what" type of open-ended question categories. The dataset is (B) available for research, teaching and study. The data and its creators shall be cited in all publications and presentations for which the data have been used. The bibliographic citation may be in the form suggested by the archive or in the form required by the publication. Notify FSD of all publications where you have used the data by sending the citation information to user-services.fsd@tuni.fi. The original data creators and the archive bear no responsibility for any results or interpretations arising from the reuse of the data. eTampere / Infocity 2003: lokakuu 2003: (2003) [verkkodokumentti]. Tampere: Tampereen kaupunki & Helsinki: Taloustutkimus. http://www.tampere.fi/tiedostot/4UfZvYugV/ictutkimus03.pdf [viitattu 16.2.2004]. eTampere / Infocity 2003: lokakuu 2003: daF1316e.por 502 49 SPSS Portable [fsd_no] FSD study number FSD study number 502 1316 1316 1316.00 .000 [fsd_vr] FSD edition number FSD edition number 502 2.0 2.0 2.000 .0000 [fsd_id] FSD case id FSD case id 502 1.00 502.00 251.5000 145.05918 [bv1] Respondent's gender Respondent's gender 502 1 2 1.51 .500 1 Male 246 2 Female 256 [bv2] Respondent's postal code area Respondent's postal code area 502 1 3 2.44 .768 1 Central Tampere 86 2 Western suburbs of Tampere 109 3 Eastern suburbs of Tampere 307 [bv3] Respondent's age group Respondent's age group 502 1 5 2.87 1.255 1 15-24 92 2 25-34 103 3 35-49 137 4 50-64 118 5 65-74 52 [q1] Do you own/use a mobile phone? Do you own/use a mobile phone? 502 1 2 1.08 .268 1 Yes 463 2 No 39 3 (Can't say) 0 [q2_1] Do you use a PC? At home Do you use a PC? At home 502 0 1 .69 .465 0 Not mentioned 158 1 Mentioned 344 [q2_2] Do you use a PC? At work Do you use a PC? At work 502 0 1 .45 .498 0 Not mentioned 278 1 Mentioned 224 [q2_3] Do you use a PC?At school Do you use a PC?At school 502 0 1 .16 .368 0 Not mentioned 421 1 Mentioned 81 [q2_4] Do you use a PC? Somewhere else Do you use a PC? Somewhere else 502 0 1 .06 .230 0 Not mentioned 474 1 Mentioned 28 [q2_5] I do not use a PC I do not use a PC 502 0 1 .22 .411 0 Not mentioned 394 1 Mentioned 108 [q3] Do you have an e-mail address Do you have an e-mail address 502 1 3 1.28 .461 1 Yes 361 2 No 139 3 (Can't say) 2 [q4] Do you have access to the Internet? Do you have access to the Internet? 502 1 2 1.25 .436 1 Yes 374 2 No 128 3 (Can't say) 0 [q5_1](IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At home (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At home 502 0 1 .56 .497 0 Not mentioned 220 1 Mentioned 282 [q5_2] (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At work (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At work 502 0 1 .36 .481 0 Not mentioned 321 1 Mentioned 181 [q5_3] (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At school or other educational institution (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At school or other educational institution 502 0 1 .13 .340 0 Not mentioned 435 1 Mentioned 67 [q5_4] (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At a public library (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At a public library 502 0 1 .04 .196 0 Not mentioned 482 1 Mentioned 20 [q5_5] (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At the home of a relative/friend (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? At the home of a relative/friend 502 0 1 .04 .205 0 Not mentioned 480 1 Mentioned 22 [q5_6] (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? Somewhere else (IF HAS ACCESS TO THE INTERNET) Where do you usually use the Internet? Somewhere else 502 0 1 .00 .063 0 Not mentioned 500 1 Mentioned 2 [q6] (IF HAS INTERNET CONNECTION AT HOME) What type of Internet connection do you have in your home? (IF HAS INTERNET CONNECTION AT HOME) What type of Internet connection do you have in your home? 282 1 7 2.39 1.697 1 Modem (dial-up connection) 143 2 ISDN (dial-up connection) 10 3 Broadband connection (ADSL) 67 4 Cable modem 31 5 Wireless (GSM, GPRS, W-LAN) 11 6 Other, please specify 9 7 Can't say 11 SYSMISS 220 [q7] (IF HAS ACCESS TO THE INTERNET) How often do you use the Internet? (IF HAS ACCESS TO THE INTERNET) How often do you use the Internet? 374 0 6 5.30 1.194 0 Can't say 3 1 More seldom 5 2 About once a month 6 3 About 2-3 times a month 15 4 About 1-2 days a week 51 5 About 3-4 days a week 49 6 Daily or almost daily (at least 20 days a month) 245 SYSMISS 128 [q8_1] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Accessing municipal services (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Accessing municipal services 502 0 1 .38 .486 0 Not mentioned 310 1 Mentioned 192 [q8_2] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Receiving and sending e-mails (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Receiving and sending e-mails 502 0 1 .66 .474 0 Not mentioned 171 1 Mentioned 331 [q8_3] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Chatting or IRC (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Chatting or IRC 502 0 1 .09 .292 0 Not mentioned 455 1 Mentioned 47 [q8_4] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Making telephone calls over the Internet (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Making telephone calls over the Internet 502 0 1 .02 .147 0 Not mentioned 491 1 Mentioned 11 [q8_5] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Downloading programs and files (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Downloading programs and files 502 0 1 .37 .484 0 Not mentioned 315 1 Mentioned 187 [q8_6] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Working from home (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Working from home 502 0 1 .22 .414 0 Not mentioned 392 1 Mentioned 110 [q8_7] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Online shopping (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Online shopping 502 0 1 .25 .431 0 Not mentioned 379 1 Mentioned 123 [q8_8] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Surfing or browsing for recreation (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Surfing or browsing for recreation 502 0 1 .55 .498 0 Not mentioned 225 1 Mentioned 277 [q8_9] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Finding information using search engines (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Finding information using search engines 502 0 1 .68 .466 0 Not mentioned 159 1 Mentioned 343 [q8_10] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Following news/news groups (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Following news/news groups 502 0 1 .31 .462 0 Not mentioned 348 1 Mentioned 154 [q8_11] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Online banking services (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Online banking services 502 0 1 .59 .492 0 Not mentioned 206 1 Mentioned 296 [q8_12] (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Studying using the web (IF HAS ACCESS TO THE INTERNET) For what purposes do you use the Internet: Studying using the web 502 0 1 .22 .415 0 Not mentioned 391 1 Mentioned 111 [q9] (IF HAS ACCESS TO THE INTERNET) Have you visited the website of the City of Tampere? (IF HAS ACCESS TO THE INTERNET) Have you visited the website of the City of Tampere? 374 1 3 1.13 .343 1 Yes 327 2 No 46 3 (Can't say) 1 SYSMISS 128 [q10] (IF HAS VISITED THE TAMPERE WEBSITE) How often have you visited the website of the City of Tampere? (IF HAS VISITED THE TAMPERE WEBSITE) How often have you visited the website of the City of Tampere? 327 1 6 2.35 1.472 0 Can't say 0 1 More seldom 133 2 About once a month 75 3 About 2-3 times a month 34 4 About 1-2 days a week 54 5 About 3-4 days a week 19 6 Daily or almost daily (at least 20 days a month) 12 SYSMISS 175 [q11_1] (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Entertainment (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Entertainment 372 1 4 2.27 .969 1 Not at all interested 97 2 Not very interested 120 3 Interested 114 4 Very interested 41 SYSMISS 130 [q11_2] (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Online municipal services (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Online municipal services 372 1 4 2.72 .968 1 Not at all interested 45 2 Not very interested 106 3 Interested 130 4 Very interested 91 SYSMISS 130 [q11_3] (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Information about municipal decision-making and decisions (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Information about municipal decision-making and decisions 372 1 4 2.35 .930 1 Not at all interested 69 2 Not very interested 152 3 Interested 102 4 Very interested 49 SYSMISS 130 [q11_4] (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Information about local events (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Information about local events 373 1 4 2.97 .905 1 Not at all interested 30 2 Not very interested 69 3 Interested 158 4 Very interested 116 SYSMISS 129 [q11_5] (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Opportunities to participate (IF HAS ACCESS TO THE INTERNET) How interested would you be to find the following on the Tampere website: Opportunities to participate 371 1 4 2.23 .857 1 Not at all interested 77 2 Not very interested 158 3 Interested 110 4 Very interested 26 SYSMISS 131 [q12] Which services should the City of Tampere develop as the first priority? Which services should the City of Tampere develop as the first priority? 502 1 5 2.85 1.553 1 Municipal services offered in municipal offices 177 2 Municipal services offered in one-stop shops 44 3 Phone services 29 4 Internet services 180 5 Can't say 72 [q13] Do you feel you need computer or information network training? Do you feel you need computer or information network training? 502 1 3 1.67 .478 1 Yes 166 2 No 334 3 (Can't say) 2 [q15] Are you familiar with the eTampere programme? Are you familiar with the eTampere programme? 502 1 3 1.34 .494 1 Yes 337 2 No 160 3 (Can't say) 5 [bv4] Respondent's economic activity Respondent's economic activity 502 1 10 4.71 2.430 1 Farmer 1 2 Worker 105 3 Other employee 150 4 Upper-level employee in a managerial position 24 5 Self-employed, entrepreneur 30 6 Housewife 12 7 Student 85 8 Pensioner 74 9 Unemployed 14 10 Other 7 [bv5] Respondent's education Respondent's education 502 1 5 2.95 1.434 1 Primary or lower secondary education 104 2 Upper secondary education (vocational) 122 3 Upper secondary edcuation (general) 65 4 Vocational college or polytechnic 117 5 University education 94 [bv6] Household composition Household composition 502 1 4 2.76 1.146 1 One person household 88 2 Married/cohabiting couple with no children 140 3 Other type of adult household (all members aged over 18) 79 4 Family with children 195 [bv7] Number of persons in the household (including the respondent) Number of persons in the household (including the respondent) 414 1 10 2.98 1.215 [paino] Weight variable Weight variable 502 205.4 426.4 297.588 59.9671