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        <titl>DDI description: Knowledge Management in Large Finnish Enterprises 2014</titl>
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    <notes xml:lang="en">FSD:n aineistokuvailut (FSD metadata records) by Suomen yhteiskuntatieteellinen tietoarkisto (Finnish Social Science Data Archive) are licensed under a Creative Commons 1.0 Universal (CC0 1.0) license.
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        <titl>Knowledge Management in Large Finnish Enterprises 2014</titl>
        <parTitl xml:lang="fi">Tietämyksenhallinta suomalaisissa suuryrityksissä 2014</parTitl>
        <IDNo agency="FSD">3014</IDNo>
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        <AuthEnty affiliation="University of Vaasa. Department of Management">Helander, Nina
          <ExtLink URI="https://orcid.org/0000-0003-2201-6444" role="PID" title="ORCID">0000-0003-2201-6444</ExtLink>
        </AuthEnty>
        <AuthEnty affiliation="Tampere University of Technology. Department of Information Management and Logistics">Kukko, Marianne</AuthEnty>
        <AuthEnty affiliation="Tampere University of Technology. Department of Information Management and Logistics">Väyrynen, Hannele
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        <p>The survey focused on Knowledge Management (KM) practices of the 50 biggest companies in Finland. It was part of the research programme REBUS at Finnish Metals and Engineering Competence Cluster, FIMECC. Main themes included the practices, organisation, effectiveness, challenges and development needs of knowledge management. Most questions were in the form of statements relating to how certain issues were handled in the organisation, with the respondents being asked to state to what extent they agreed or disagreed.</p>
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          <p>The link to the questionnaire was sent to the representatives of personnel management and technical services departments of the 50 largest companies in Finland. The targeted number of responses was 135. Responses were received from 37 persons in 36 different companies.</p>
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        <weight>There are no weight variables in the data.</weight>
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        <deposReq>Notify FSD of all publications where you have used the data by sending the citation information to user-services.fsd@tuni.fi.</deposReq>
        <disclaimer>The original data creators and the archive bear no responsibility for any results or interpretations arising from the reuse of the data.</disclaimer>
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      <relPubl xml:lang="fi">Aalto, Noora (2022). Organisaation rakenteiden vaikutus tiedon jakamiseen. Tiedon jakamisen vaikutus sisäisiin valtarakenteisiin. Lapin yliopisto. Hallintotieteen kandidaatintyö.
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      <relPubl xml:lang="en">Mäntyneva, Mikko (2017). Knowledge sharing practices in large Finnish companies. e-Case &amp; e-Tech 2017. Proceedings of the International Conference on e-Commerce, e-Administration, e-Society, e-Education and e-Technology. Knowledge Association of Taiwan.
        <citation>
          <titlStmt>
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          </distStmt>
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      </relPubl>
      <relPubl xml:lang="fi">Väyrynen, Hannele &amp; Helander, Nina &amp; Jalonen, Harri (2016). Tietämyksenhallinta osana organisaation toimintaa - hallintaa vai hämmennystä? Hallinnon tutkimus, 34(4), 310-325.
        <citation>
          <titlStmt>
            <titl>Tietämyksenhallinta osana organisaation toimintaa - hallintaa vai hämmennystä?</titl>
          </titlStmt>
          <distStmt>
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          </distStmt>
        </citation>
      </relPubl>
      <relPubl xml:lang="en">Väyrynen, Hannele &amp; Helander, Nina &amp; Kukko, Marianne (2014). Knowledge Management Practices in Large Companies. The Macrotheme Review 3(9), 56-72.
        <citation>
          <titlStmt>
            <titl>Knowledge Management Practices in Large Companies</titl>
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      </relPubl>
      <relPubl xml:lang="en">Väyrynen, Hannele &amp; Helander, Nina &amp; Vasell, Tytti (2017). Knowledge Management for Open Innovation: Comparing Research Results between SMEs and Large Companies. International Journal of Innovation Management. Vol. 21, No. 5 (June 2017). https://doi.org/10.1142/S1363919617400047
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            <titl>Knowledge Management for Open Innovation: Comparing Research Results between SMEs and Large Companies</titl>
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        </citation>
      </relPubl>
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      </catgry>
    </var>
    <var ID="FSD3014_Q4_var" dcml="0" intrvl="discrete" name="Q4">
      <labl>[q4] Company's turnover (million euros)</labl>
      <qstn ID="FSD3014_Q4_qstn">
        <qstnLit>Company's turnover (million euros)</qstnLit>
      </qstn>
      <valrng>
        <range max="5" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.31</sumStat>
      <sumStat type="stdev">1.687</sumStat>
      <catgry ID="FSD3014_Q4_catgry_1">
        <catValu>1</catValu>
        <labl>1,500 - 1,799</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q4_catgry_2">
        <catValu>2</catValu>
        <labl>1,800 - 2,199</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q4_catgry_3">
        <catValu>3</catValu>
        <labl>2,200 - 2,699</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q4_catgry_4">
        <catValu>4</catValu>
        <labl>2,700 - 6,199</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q4_catgry_5">
        <catValu>5</catValu>
        <labl>6,200 -</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q4_catgry_6" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q6_A_var" dcml="0" intrvl="discrete" name="Q6_A">
      <labl>[q6_a] Describe decision-making in your organisation: Decisions are made based on valid information</labl>
      <qstn ID="FSD3014_Q6_A_qstn">
        <qstnLit>Describe decision-making in your organisation: Decisions are made based on valid information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.25</sumStat>
      <sumStat type="stdev">.692</sumStat>
      <catgry ID="FSD3014_Q6_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>20</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q6_B_var" dcml="0" intrvl="discrete" name="Q6_B">
      <labl>[q6_b] Describe decision-making in your organisation: Everyone has a chance to express their opinions when it comes to their own work</labl>
      <qstn ID="FSD3014_Q6_B_qstn">
        <qstnLit>Describe decision-making in your organisation: Everyone has a chance to express their opinions when it comes to their own work</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.94</sumStat>
      <sumStat type="stdev">.984</sumStat>
      <catgry ID="FSD3014_Q6_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q6_C_var" dcml="0" intrvl="discrete" name="Q6_C">
      <labl>[q6_c] Describe decision-making in your organisation: Top level management informs the staff about important decisions at a sufficiently early stage</labl>
      <qstn ID="FSD3014_Q6_C_qstn">
        <qstnLit>Describe decision-making in your organisation: Top level management informs the staff about important decisions at a sufficiently early stage</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.86</sumStat>
      <sumStat type="stdev">1.125</sumStat>
      <catgry ID="FSD3014_Q6_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>18</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q6_D_var" dcml="0" intrvl="discrete" name="Q6_D">
      <labl>[q6_d] Describe decision-making in your organisation: Decisions made are logical and consistent, and the practices for their implementation are the same for everyone</labl>
      <qstn ID="FSD3014_Q6_D_qstn">
        <qstnLit>Describe decision-making in your organisation: Decisions made are logical and consistent, and the practices for their implementation are the same for everyone</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.83</sumStat>
      <sumStat type="stdev">.878</sumStat>
      <catgry ID="FSD3014_Q6_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q6_E_var" dcml="0" intrvl="discrete" name="Q6_E">
      <labl>[q6_e] Describe decision-making in your organisation: Wrong decisions can be reversed or changed</labl>
      <qstn ID="FSD3014_Q6_E_qstn">
        <qstnLit>Describe decision-making in your organisation: Wrong decisions can be reversed or changed</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.94</sumStat>
      <sumStat type="stdev">.893</sumStat>
      <catgry ID="FSD3014_Q6_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q6_F_var" dcml="0" intrvl="discrete" name="Q6_F">
      <labl>[q6_f] Describe decision-making in your organisation: The impacts of decisions are monitored and communicated</labl>
      <qstn ID="FSD3014_Q6_F_qstn">
        <qstnLit>Describe decision-making in your organisation: The impacts of decisions are monitored and communicated</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.00</sumStat>
      <sumStat type="stdev">.956</sumStat>
      <catgry ID="FSD3014_Q6_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q6_G_var" dcml="0" intrvl="discrete" name="Q6_G">
      <labl>[q6_g] Describe decision-making in your organisation: Decision-making is open</labl>
      <qstn ID="FSD3014_Q6_G_qstn">
        <qstnLit>Describe decision-making in your organisation: Decision-making is open</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.78</sumStat>
      <sumStat type="stdev">.929</sumStat>
      <catgry ID="FSD3014_Q6_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>19</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q6_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q7_A_var" dcml="0" intrvl="discrete" name="Q7_A">
      <labl>[q7_a] Describe how feedback is given in your organisation: The management gives employees regular feedback</labl>
      <qstn ID="FSD3014_Q7_A_qstn">
        <qstnLit>Describe how feedback is given in your organisation: The management gives employees regular feedback</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.03</sumStat>
      <sumStat type="stdev">.971</sumStat>
      <catgry ID="FSD3014_Q7_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q7_B_var" dcml="0" intrvl="discrete" name="Q7_B">
      <labl>[q7_b] Describe how feedback is given in your organisation: Employees give the management regular feedback</labl>
      <qstn ID="FSD3014_Q7_B_qstn">
        <qstnLit>Describe how feedback is given in your organisation: Employees give the management regular feedback</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.61</sumStat>
      <sumStat type="stdev">1.103</sumStat>
      <catgry ID="FSD3014_Q7_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q7_C_var" dcml="0" intrvl="discrete" name="Q7_C">
      <labl>[q7_c] Describe how feedback is given in your organisation: The organisation has a formal process for giving feedback</labl>
      <qstn ID="FSD3014_Q7_C_qstn">
        <qstnLit>Describe how feedback is given in your organisation: The organisation has a formal process for giving feedback</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.78</sumStat>
      <sumStat type="stdev">1.222</sumStat>
      <catgry ID="FSD3014_Q7_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q7_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q8_A_var" dcml="0" intrvl="discrete" name="Q8_A">
      <labl>[q8_a] Describe interaction and cooperation in your organisation: Many different channels are utilised in internal communication</labl>
      <qstn ID="FSD3014_Q8_A_qstn">
        <qstnLit>Describe interaction and cooperation in your organisation: Many different channels are utilised in internal communication</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">3</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.59</sumStat>
      <sumStat type="stdev">.628</sumStat>
      <catgry ID="FSD3014_Q8_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>19</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q8_B_var" dcml="0" intrvl="discrete" name="Q8_B">
      <labl>[q8_b] Describe interaction and cooperation in your organisation: The communication of our organisation is mainly nonhierarchical and informal</labl>
      <qstn ID="FSD3014_Q8_B_qstn">
        <qstnLit>Describe interaction and cooperation in your organisation: The communication of our organisation is mainly nonhierarchical and informal</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.42</sumStat>
      <sumStat type="stdev">.937</sumStat>
      <catgry ID="FSD3014_Q8_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q8_C_var" dcml="0" intrvl="discrete" name="Q8_C">
      <labl>[q8_c] Describe interaction and cooperation in your organisation: Our organisation has spaces where employees can gather to discuss in peace</labl>
      <qstn ID="FSD3014_Q8_C_qstn">
        <qstnLit>Describe interaction and cooperation in your organisation: Our organisation has spaces where employees can gather to discuss in peace</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.08</sumStat>
      <sumStat type="stdev">.906</sumStat>
      <catgry ID="FSD3014_Q8_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q8_D_var" dcml="0" intrvl="discrete" name="Q8_D">
      <labl>[q8_d] Describe interaction and cooperation in your organisation: Participation in different work groups or teams is active</labl>
      <qstn ID="FSD3014_Q8_D_qstn">
        <qstnLit>Describe interaction and cooperation in your organisation: Participation in different work groups or teams is active</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.08</sumStat>
      <sumStat type="stdev">.967</sumStat>
      <catgry ID="FSD3014_Q8_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q8_E_var" dcml="0" intrvl="discrete" name="Q8_E">
      <labl>[q8_e] Describe interaction and cooperation in your organisation: Work groups or teams are diverse, with representatives from different sectors in the organisation</labl>
      <qstn ID="FSD3014_Q8_E_qstn">
        <qstnLit>Describe interaction and cooperation in your organisation: Work groups or teams are diverse, with representatives from different sectors in the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.97</sumStat>
      <sumStat type="stdev">1.000</sumStat>
      <catgry ID="FSD3014_Q8_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q8_F_var" dcml="0" intrvl="discrete" name="Q8_F">
      <labl>[q8_f] Describe interaction and cooperation in your organisation: Employees are encouraged to take initiative</labl>
      <qstn ID="FSD3014_Q8_F_qstn">
        <qstnLit>Describe interaction and cooperation in your organisation: Employees are encouraged to take initiative</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.44</sumStat>
      <sumStat type="stdev">.998</sumStat>
      <catgry ID="FSD3014_Q8_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q8_G_var" dcml="0" intrvl="discrete" name="Q8_G">
      <labl>[q8_g] Describe interaction and cooperation in your organisation: Employees are encouraged to network with individuals or bodies outside the organisation</labl>
      <qstn ID="FSD3014_Q8_G_qstn">
        <qstnLit>Describe interaction and cooperation in your organisation: Employees are encouraged to network with individuals or bodies outside the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.72</sumStat>
      <sumStat type="stdev">1.256</sumStat>
      <catgry ID="FSD3014_Q8_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q8_H_var" dcml="0" intrvl="discrete" name="Q8_H">
      <labl>[q8_h] Describe interaction and cooperation in your organisation: Different groups (e.g. teams and units) can freely cooperate</labl>
      <qstn ID="FSD3014_Q8_H_qstn">
        <qstnLit>Describe interaction and cooperation in your organisation: Different groups (e.g. teams and units) can freely cooperate</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.22</sumStat>
      <sumStat type="stdev">1.198</sumStat>
      <catgry ID="FSD3014_Q8_H_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_H_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_H_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_H_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q8_I_var" dcml="0" intrvl="discrete" name="Q8_I">
      <labl>[q8_i] Describe interaction and cooperation in your organisation: The organisation provides opportunities for staff to engage in constructively critical interaction</labl>
      <qstn ID="FSD3014_Q8_I_qstn">
        <qstnLit>Describe interaction and cooperation in your organisation: The organisation provides opportunities for staff to engage in constructively critical interaction</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.83</sumStat>
      <sumStat type="stdev">1.298</sumStat>
      <catgry ID="FSD3014_Q8_I_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_I_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_I_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_I_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_I_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_I_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q8_I_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q9_A_var" dcml="0" intrvl="discrete" name="Q9_A">
      <labl>[q9_a] Describe trust and atmosphere in your organisation: The management trusts the employees' work and actions</labl>
      <qstn ID="FSD3014_Q9_A_qstn">
        <qstnLit>Describe trust and atmosphere in your organisation: The management trusts the employees' work and actions</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.08</sumStat>
      <sumStat type="stdev">1.204</sumStat>
      <catgry ID="FSD3014_Q9_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>19</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q9_B_var" dcml="0" intrvl="discrete" name="Q9_B">
      <labl>[q9_b] Describe trust and atmosphere in your organisation: Employees trust each other's expertise</labl>
      <qstn ID="FSD3014_Q9_B_qstn">
        <qstnLit>Describe trust and atmosphere in your organisation: Employees trust each other's expertise</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.19</sumStat>
      <sumStat type="stdev">.668</sumStat>
      <catgry ID="FSD3014_Q9_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>22</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q9_C_var" dcml="0" intrvl="discrete" name="Q9_C">
      <labl>[q9_c] Describe trust and atmosphere in your organisation: The organisation has a good atmosphere</labl>
      <qstn ID="FSD3014_Q9_C_qstn">
        <qstnLit>Describe trust and atmosphere in your organisation: The organisation has a good atmosphere</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.00</sumStat>
      <sumStat type="stdev">.926</sumStat>
      <catgry ID="FSD3014_Q9_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q9_D_var" dcml="0" intrvl="discrete" name="Q9_D">
      <labl>[q9_d] Describe trust and atmosphere in your organisation: We regularly survey atmosphere and job satisfaction</labl>
      <qstn ID="FSD3014_Q9_D_qstn">
        <qstnLit>Describe trust and atmosphere in your organisation: We regularly survey atmosphere and job satisfaction</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.69</sumStat>
      <sumStat type="stdev">.710</sumStat>
      <catgry ID="FSD3014_Q9_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>29</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q9_E_var" dcml="0" intrvl="discrete" name="Q9_E">
      <labl>[q9_e] Describe trust and atmosphere in your organisation: Social relationships between supervisors and employees are based on equality</labl>
      <qstn ID="FSD3014_Q9_E_qstn">
        <qstnLit>Describe trust and atmosphere in your organisation: Social relationships between supervisors and employees are based on equality</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.92</sumStat>
      <sumStat type="stdev">.906</sumStat>
      <catgry ID="FSD3014_Q9_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>19</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q9_F_var" dcml="0" intrvl="discrete" name="Q9_F">
      <labl>[q9_f] Describe trust and atmosphere in your organisation: The organisation reacts fast to employees' concerns</labl>
      <qstn ID="FSD3014_Q9_F_qstn">
        <qstnLit>Describe trust and atmosphere in your organisation: The organisation reacts fast to employees' concerns</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.58</sumStat>
      <sumStat type="stdev">.996</sumStat>
      <catgry ID="FSD3014_Q9_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q9_G_var" dcml="0" intrvl="discrete" name="Q9_G">
      <labl>[q9_g] Describe trust and atmosphere in your organisation: The individual capabilities of employees are valued</labl>
      <qstn ID="FSD3014_Q9_G_qstn">
        <qstnLit>Describe trust and atmosphere in your organisation: The individual capabilities of employees are valued</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.22</sumStat>
      <sumStat type="stdev">.722</sumStat>
      <catgry ID="FSD3014_Q9_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>19</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q9_H_var" dcml="0" intrvl="discrete" name="Q9_H">
      <labl>[q9_h] Describe trust and atmosphere in your organisation: Employees trust the work and actions of the management</labl>
      <qstn ID="FSD3014_Q9_H_qstn">
        <qstnLit>Describe trust and atmosphere in your organisation: Employees trust the work and actions of the management</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.51</sumStat>
      <sumStat type="stdev">.742</sumStat>
      <catgry ID="FSD3014_Q9_H_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_H_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_H_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>20</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_H_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q9_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q10_A_var" dcml="0" intrvl="discrete" name="Q10_A">
      <labl>[q10_a] Describe strategy-making in your organisation: The organisation has a defined process for strategy-making</labl>
      <qstn ID="FSD3014_Q10_A_qstn">
        <qstnLit>Describe strategy-making in your organisation: The organisation has a defined process for strategy-making</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.53</sumStat>
      <sumStat type="stdev">1.362</sumStat>
      <catgry ID="FSD3014_Q10_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>21</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q10_B_var" dcml="0" intrvl="discrete" name="Q10_B">
      <labl>[q10_b] Describe strategy-making in your organisation: Strategy issues are discussed in our work units</labl>
      <qstn ID="FSD3014_Q10_B_qstn">
        <qstnLit>Describe strategy-making in your organisation: Strategy issues are discussed in our work units</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.97</sumStat>
      <sumStat type="stdev">1.183</sumStat>
      <catgry ID="FSD3014_Q10_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q10_C_var" dcml="0" intrvl="discrete" name="Q10_C">
      <labl>[q10_c] Describe strategy-making in your organisation: The whole organisation is involved in strategy-making</labl>
      <qstn ID="FSD3014_Q10_C_qstn">
        <qstnLit>Describe strategy-making in your organisation: The whole organisation is involved in strategy-making</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">2.89</sumStat>
      <sumStat type="stdev">1.190</sumStat>
      <catgry ID="FSD3014_Q10_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q10_D_var" dcml="0" intrvl="discrete" name="Q10_D">
      <labl>[q10_d] Describe strategy-making in your organisation: Strategy, organisational structure and practices are interdependent in our organisation</labl>
      <qstn ID="FSD3014_Q10_D_qstn">
        <qstnLit>Describe strategy-making in your organisation: Strategy, organisational structure and practices are interdependent in our organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.17</sumStat>
      <sumStat type="stdev">1.231</sumStat>
      <catgry ID="FSD3014_Q10_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q10_E_var" dcml="0" intrvl="discrete" name="Q10_E">
      <labl>[q10_e] Describe strategy-making in your organisation: The actions and decisions of the top level management are in line with the strategy</labl>
      <qstn ID="FSD3014_Q10_E_qstn">
        <qstnLit>Describe strategy-making in your organisation: The actions and decisions of the top level management are in line with the strategy</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.64</sumStat>
      <sumStat type="stdev">1.073</sumStat>
      <catgry ID="FSD3014_Q10_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>18</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q10_F_var" dcml="0" intrvl="discrete" name="Q10_F">
      <labl>[q10_f] Describe strategy-making in your organisation: The management at all levels of the organisation is committed to implementing the strategy</labl>
      <qstn ID="FSD3014_Q10_F_qstn">
        <qstnLit>Describe strategy-making in your organisation: The management at all levels of the organisation is committed to implementing the strategy</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.08</sumStat>
      <sumStat type="stdev">1.025</sumStat>
      <catgry ID="FSD3014_Q10_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q10_G_var" dcml="0" intrvl="discrete" name="Q10_G">
      <labl>[q10_g] Describe strategy-making in your organisation: The staff is well acquainted with the strategy of the organisation</labl>
      <qstn ID="FSD3014_Q10_G_qstn">
        <qstnLit>Describe strategy-making in your organisation: The staff is well acquainted with the strategy of the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.58</sumStat>
      <sumStat type="stdev">.770</sumStat>
      <catgry ID="FSD3014_Q10_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>18</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q10_H_var" dcml="0" intrvl="discrete" name="Q10_H">
      <labl>[q10_h] Describe strategy-making in your organisation: All members of the organisation are committed to achieving the common goals</labl>
      <qstn ID="FSD3014_Q10_H_qstn">
        <qstnLit>Describe strategy-making in your organisation: All members of the organisation are committed to achieving the common goals</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.81</sumStat>
      <sumStat type="stdev">.889</sumStat>
      <catgry ID="FSD3014_Q10_H_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_H_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_H_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>21</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_H_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q10_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q11_A_var" dcml="0" intrvl="discrete" name="Q11_A">
      <labl>[q11_a] Describe your organisational structure: Our unit structures promote interaction and information sharing between units</labl>
      <qstn ID="FSD3014_Q11_A_qstn">
        <qstnLit>Describe your organisational structure: Our unit structures promote interaction and information sharing between units</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.39</sumStat>
      <sumStat type="stdev">1.022</sumStat>
      <catgry ID="FSD3014_Q11_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q11_B_var" dcml="0" intrvl="discrete" name="Q11_B">
      <labl>[q11_b] Describe your organisational structure: Our organisational structure promotes collective rather than individual behaviour</labl>
      <qstn ID="FSD3014_Q11_B_qstn">
        <qstnLit>Describe your organisational structure: Our organisational structure promotes collective rather than individual behaviour</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.75</sumStat>
      <sumStat type="stdev">.806</sumStat>
      <catgry ID="FSD3014_Q11_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>20</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q11_C_var" dcml="0" intrvl="discrete" name="Q11_C">
      <labl>[q11_c] Describe your organisational structure: Our organisational structure facilitates creating and finding new information and knowledge</labl>
      <qstn ID="FSD3014_Q11_C_qstn">
        <qstnLit>Describe your organisational structure: Our organisational structure facilitates creating and finding new information and knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.66</sumStat>
      <sumStat type="stdev">1.587</sumStat>
      <catgry ID="FSD3014_Q11_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q11_D_var" dcml="0" intrvl="discrete" name="Q11_D">
      <labl>[q11_d] Describe your organisational structure: Our work space has been organised so that people can easily converse with each other</labl>
      <qstn ID="FSD3014_Q11_D_qstn">
        <qstnLit>Describe your organisational structure: Our work space has been organised so that people can easily converse with each other</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.77</sumStat>
      <sumStat type="stdev">1.087</sumStat>
      <catgry ID="FSD3014_Q11_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q11_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q12_A_var" dcml="0" intrvl="discrete" name="Q12_A">
      <labl>[q12_a] Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable cooperation between employees</labl>
      <qstn ID="FSD3014_Q12_A_qstn">
        <qstnLit>Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable cooperation between employees</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">4</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.61</sumStat>
      <sumStat type="stdev">.494</sumStat>
      <catgry ID="FSD3014_Q12_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>22</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q12_B_var" dcml="0" intrvl="discrete" name="Q12_B">
      <labl>[q12_b] Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable cooperation between employees and persons outside the organisation</labl>
      <qstn ID="FSD3014_Q12_B_qstn">
        <qstnLit>Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable cooperation between employees and persons outside the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">3</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.25</sumStat>
      <sumStat type="stdev">.692</sumStat>
      <catgry ID="FSD3014_Q12_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q12_C_var" dcml="0" intrvl="discrete" name="Q12_C">
      <labl>[q12_c] Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable the monitoring of competitors and business partners</labl>
      <qstn ID="FSD3014_Q12_C_qstn">
        <qstnLit>Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable the monitoring of competitors and business partners</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.94</sumStat>
      <sumStat type="stdev">2.190</sumStat>
      <catgry ID="FSD3014_Q12_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q12_D_var" dcml="0" intrvl="discrete" name="Q12_D">
      <labl>[q12_d] Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable people in multiple locations to learn as a group</labl>
      <qstn ID="FSD3014_Q12_D_qstn">
        <qstnLit>Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable people in multiple locations to learn as a group</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.34</sumStat>
      <sumStat type="stdev">.857</sumStat>
      <catgry ID="FSD3014_Q12_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q12_E_var" dcml="0" intrvl="discrete" name="Q12_E">
      <labl>[q12_e] Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable the collection and use of new information and knowledge related to products and processes</labl>
      <qstn ID="FSD3014_Q12_E_qstn">
        <qstnLit>Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable the collection and use of new information and knowledge related to products and processes</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.39</sumStat>
      <sumStat type="stdev">1.420</sumStat>
      <catgry ID="FSD3014_Q12_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q12_F_var" dcml="0" intrvl="discrete" name="Q12_F">
      <labl>[q12_f] Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable the collection and use of new information and knowledge related to markets and competitive situation</labl>
      <qstn ID="FSD3014_Q12_F_qstn">
        <qstnLit>Describe the information and communications technologies used in your organisation: The organisation uses technologies which enable the collection and use of new information and knowledge related to markets and competitive situation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.72</sumStat>
      <sumStat type="stdev">1.667</sumStat>
      <catgry ID="FSD3014_Q12_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q12_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_A_var" dcml="0" intrvl="discrete" name="Q13_A">
      <labl>[q13_a] Describe the use of information systems and services in your organisation: The Internet</labl>
      <qstn ID="FSD3014_Q13_A_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: The Internet</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">4</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.97</sumStat>
      <sumStat type="stdev">.167</sumStat>
      <catgry ID="FSD3014_Q13_A_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_A_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_A_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_A_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_A_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>35</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_B_var" dcml="0" intrvl="discrete" name="Q13_B">
      <labl>[q13_b] Describe the use of information systems and services in your organisation: Intranet</labl>
      <qstn ID="FSD3014_Q13_B_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Intranet</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">4</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.94</sumStat>
      <sumStat type="stdev">.232</sumStat>
      <catgry ID="FSD3014_Q13_B_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_B_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_B_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_B_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_B_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>34</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_C_var" dcml="0" intrvl="discrete" name="Q13_C">
      <labl>[q13_c] Describe the use of information systems and services in your organisation: Extranet</labl>
      <qstn ID="FSD3014_Q13_C_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Extranet</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.51</sumStat>
      <sumStat type="stdev">1.805</sumStat>
      <catgry ID="FSD3014_Q13_C_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_C_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_C_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_C_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_C_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_D_var" dcml="0" intrvl="discrete" name="Q13_D">
      <labl>[q13_d] Describe the use of information systems and services in your organisation: The organisation's own website</labl>
      <qstn ID="FSD3014_Q13_D_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: The organisation's own website</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.77</sumStat>
      <sumStat type="stdev">.910</sumStat>
      <catgry ID="FSD3014_Q13_D_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_D_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_D_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_D_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_D_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>27</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_E_var" dcml="0" intrvl="discrete" name="Q13_E">
      <labl>[q13_e] Describe the use of information systems and services in your organisation: Email</labl>
      <qstn ID="FSD3014_Q13_E_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Email</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">4</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.97</sumStat>
      <sumStat type="stdev">.169</sumStat>
      <catgry ID="FSD3014_Q13_E_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_E_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_E_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_E_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_E_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>34</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_F_var" dcml="0" intrvl="discrete" name="Q13_F">
      <labl>[q13_f] Describe the use of information systems and services in your organisation: Management information system (e.g. reporting system)</labl>
      <qstn ID="FSD3014_Q13_F_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Management information system (e.g. reporting system)</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">3</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.89</sumStat>
      <sumStat type="stdev">.963</sumStat>
      <catgry ID="FSD3014_Q13_F_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_F_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_F_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_F_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_F_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>25</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_G_var" dcml="0" intrvl="discrete" name="Q13_G">
      <labl>[q13_g] Describe the use of information systems and services in your organisation: Operational information systems (e.g. payroll, resource management, customer database)</labl>
      <qstn ID="FSD3014_Q13_G_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Operational information systems (e.g. payroll, resource management, customer database)</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">4</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.89</sumStat>
      <sumStat type="stdev">.319</sumStat>
      <catgry ID="FSD3014_Q13_G_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_G_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_G_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_G_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_G_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>32</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_H_var" dcml="0" intrvl="discrete" name="Q13_H">
      <labl>[q13_h] Describe the use of information systems and services in your organisation: Online learning platforms</labl>
      <qstn ID="FSD3014_Q13_H_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Online learning platforms</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.00</sumStat>
      <sumStat type="stdev">1.237</sumStat>
      <catgry ID="FSD3014_Q13_H_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_H_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_H_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_H_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_H_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_I_var" dcml="0" intrvl="discrete" name="Q13_I">
      <labl>[q13_i] Describe the use of information systems and services in your organisation: Basic software for word processing, spreadsheet calculation (e.g. Excel) and creating presentations (e.g. PowerPoint)</labl>
      <qstn ID="FSD3014_Q13_I_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Basic software for word processing, spreadsheet calculation (e.g. Excel) and creating presentations (e.g. PowerPoint)</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">5</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">5.00</sumStat>
      <sumStat type="stdev">.000</sumStat>
      <catgry ID="FSD3014_Q13_I_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_I_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_I_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_I_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_I_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>36</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_I_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_I_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_J_var" dcml="0" intrvl="discrete" name="Q13_J">
      <labl>[q13_j] Describe the use of information systems and services in your organisation: Project management software</labl>
      <qstn ID="FSD3014_Q13_J_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Project management software</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.31</sumStat>
      <sumStat type="stdev">.980</sumStat>
      <catgry ID="FSD3014_Q13_J_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_J_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_J_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_J_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_J_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_J_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_J_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_K_var" dcml="0" intrvl="discrete" name="Q13_K">
      <labl>[q13_k] Describe the use of information systems and services in your organisation: Personnel (HR) databases</labl>
      <qstn ID="FSD3014_Q13_K_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Personnel (HR) databases</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.69</sumStat>
      <sumStat type="stdev">.710</sumStat>
      <catgry ID="FSD3014_Q13_K_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_K_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_K_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_K_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_K_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>29</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_K_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_K_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_L_var" dcml="0" intrvl="discrete" name="Q13_L">
      <labl>[q13_l] Describe the use of information systems and services in your organisation: Knowledge databases</labl>
      <qstn ID="FSD3014_Q13_L_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Knowledge databases</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.28</sumStat>
      <sumStat type="stdev">1.186</sumStat>
      <catgry ID="FSD3014_Q13_L_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_L_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_L_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_L_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_L_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_L_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_L_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_M_var" dcml="0" intrvl="discrete" name="Q13_M">
      <labl>[q13_m] Describe the use of information systems and services in your organisation: Training/education databases</labl>
      <qstn ID="FSD3014_Q13_M_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Training/education databases</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.61</sumStat>
      <sumStat type="stdev">1.076</sumStat>
      <catgry ID="FSD3014_Q13_M_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_M_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_M_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_M_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_M_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_M_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_M_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_N_var" dcml="0" intrvl="discrete" name="Q13_N">
      <labl>[q13_n] Describe the use of information systems and services in your organisation: Orientation databases</labl>
      <qstn ID="FSD3014_Q13_N_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Orientation databases</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.33</sumStat>
      <sumStat type="stdev">1.373</sumStat>
      <catgry ID="FSD3014_Q13_N_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_N_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_N_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_N_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_N_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_N_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_N_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_O_var" dcml="0" intrvl="discrete" name="Q13_O">
      <labl>[q13_o] Describe the use of information systems and services in your organisation: Competitor databases</labl>
      <qstn ID="FSD3014_Q13_O_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Competitor databases</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.83</sumStat>
      <sumStat type="stdev">2.077</sumStat>
      <catgry ID="FSD3014_Q13_O_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_O_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_O_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_O_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_O_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_O_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_O_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_P_var" dcml="0" intrvl="discrete" name="Q13_P">
      <labl>[q13_p] Describe the use of information systems and services in your organisation: Possibility for video or phone conferences</labl>
      <qstn ID="FSD3014_Q13_P_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Possibility for video or phone conferences</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">4</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.93</sumStat>
      <sumStat type="stdev">.258</sumStat>
      <catgry ID="FSD3014_Q13_P_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_P_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_P_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_P_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_P_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>27</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_P_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_P_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_Q_var" dcml="0" intrvl="discrete" name="Q13_Q">
      <labl>[q13_q] Describe the use of information systems and services in your organisation: Collaborative work/working group platforms (e.g. LotusNotes)</labl>
      <qstn ID="FSD3014_Q13_Q_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Collaborative work/working group platforms (e.g. LotusNotes)</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.72</sumStat>
      <sumStat type="stdev">1.523</sumStat>
      <catgry ID="FSD3014_Q13_Q_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_Q_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_Q_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_Q_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_Q_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>24</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_Q_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_Q_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_R_var" dcml="0" intrvl="discrete" name="Q13_R">
      <labl>[q13_r] Describe the use of information systems and services in your organisation: Dedicated documentation of internal best practices</labl>
      <qstn ID="FSD3014_Q13_R_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Dedicated documentation of internal best practices</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.33</sumStat>
      <sumStat type="stdev">1.867</sumStat>
      <catgry ID="FSD3014_Q13_R_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_R_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_R_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_R_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_R_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_R_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_R_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_S_var" dcml="0" intrvl="discrete" name="Q13_S">
      <labl>[q13_s] Describe the use of information systems and services in your organisation: Mentoring</labl>
      <qstn ID="FSD3014_Q13_S_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Mentoring</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.36</sumStat>
      <sumStat type="stdev">1.457</sumStat>
      <catgry ID="FSD3014_Q13_S_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_S_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_S_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_S_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_S_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_S_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_S_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_T_var" dcml="0" intrvl="discrete" name="Q13_T">
      <labl>[q13_t] Describe the use of information systems and services in your organisation: Work rotation</labl>
      <qstn ID="FSD3014_Q13_T_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Work rotation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.57</sumStat>
      <sumStat type="stdev">1.267</sumStat>
      <catgry ID="FSD3014_Q13_T_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_T_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_T_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_T_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_T_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_T_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_T_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_U_var" dcml="0" intrvl="discrete" name="Q13_U">
      <labl>[q13_u] Describe the use of information systems and services in your organisation: Brainstorming</labl>
      <qstn ID="FSD3014_Q13_U_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Brainstorming</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.78</sumStat>
      <sumStat type="stdev">1.514</sumStat>
      <catgry ID="FSD3014_Q13_U_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_U_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_U_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_U_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_U_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_U_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_U_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_V_var" dcml="0" intrvl="discrete" name="Q13_V">
      <labl>[q13_v] Describe the use of information systems and services in your organisation: Information specialist services</labl>
      <qstn ID="FSD3014_Q13_V_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Information specialist services</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.97</sumStat>
      <sumStat type="stdev">2.396</sumStat>
      <catgry ID="FSD3014_Q13_V_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_V_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_V_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_V_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_V_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_V_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_V_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_X_var" dcml="0" intrvl="discrete" name="Q13_X">
      <labl>[q13_x] Describe the use of information systems and services in your organisation: E-services for customers</labl>
      <qstn ID="FSD3014_Q13_X_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: E-services for customers</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.53</sumStat>
      <sumStat type="stdev">1.521</sumStat>
      <catgry ID="FSD3014_Q13_X_catgry_1">
        <catValu>1</catValu>
        <labl>Not in use</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_X_catgry_2">
        <catValu>2</catValu>
        <labl>In use, but not actively</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_X_catgry_3">
        <catValu>3</catValu>
        <labl>In use, used somewhat rarely</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_X_catgry_4">
        <catValu>4</catValu>
        <labl>In use, used somewhat frequently</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_X_catgry_5">
        <catValu>5</catValu>
        <labl>In use, used actively</labl>
        <catStat>19</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_X_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q13_X_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q13_Y_2_var" dcml="0" intrvl="discrete" name="Q13_Y_2">
      <labl>[q13_y_2] Describe the use of information systems and services in your organisation: Other, please specify (open-ended)</labl>
      <qstn ID="FSD3014_Q13_Y_2_qstn">
        <qstnLit>Describe the use of information systems and services in your organisation: Other, please specify (open-ended)</qstnLit>
      </qstn>
    </var>
    <var ID="FSD3014_Q14_A_var" dcml="0" intrvl="discrete" name="Q14_A">
      <labl>[q14_a] Describe the practices of information and competence acquisition in your organisation: The organisation has functional processes for acquiring customer data</labl>
      <qstn ID="FSD3014_Q14_A_qstn">
        <qstnLit>Describe the practices of information and competence acquisition in your organisation: The organisation has functional processes for acquiring customer data</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.26</sumStat>
      <sumStat type="stdev">1.482</sumStat>
      <catgry ID="FSD3014_Q14_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q14_B_var" dcml="0" intrvl="discrete" name="Q14_B">
      <labl>[q14_b] Describe the practices of information and competence acquisition in your organisation: The organisation has functional processes for sharing information with business partners</labl>
      <qstn ID="FSD3014_Q14_B_qstn">
        <qstnLit>Describe the practices of information and competence acquisition in your organisation: The organisation has functional processes for sharing information with business partners</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.57</sumStat>
      <sumStat type="stdev">1.945</sumStat>
      <catgry ID="FSD3014_Q14_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q14_C_var" dcml="0" intrvl="discrete" name="Q14_C">
      <labl>[q14_c] Describe the practices of information and competence acquisition in your organisation: The organisation has functional processes for acquiring information on new products and services within the industry</labl>
      <qstn ID="FSD3014_Q14_C_qstn">
        <qstnLit>Describe the practices of information and competence acquisition in your organisation: The organisation has functional processes for acquiring information on new products and services within the industry</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.54</sumStat>
      <sumStat type="stdev">1.804</sumStat>
      <catgry ID="FSD3014_Q14_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q14_D_var" dcml="0" intrvl="discrete" name="Q14_D">
      <labl>[q14_d] Describe the practices of information and competence acquisition in your organisation: The organisation has functional processes for acquiring information on competitors</labl>
      <qstn ID="FSD3014_Q14_D_qstn">
        <qstnLit>Describe the practices of information and competence acquisition in your organisation: The organisation has functional processes for acquiring information on competitors</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.82</sumStat>
      <sumStat type="stdev">2.110</sumStat>
      <catgry ID="FSD3014_Q14_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q14_E_var" dcml="0" intrvl="discrete" name="Q14_E">
      <labl>[q14_e] Describe the practices of information and competence acquisition in your organisation: To learn how to improve customer services, employees from departments besides sales and/or marketing are in direct communication with customers</labl>
      <qstn ID="FSD3014_Q14_E_qstn">
        <qstnLit>Describe the practices of information and competence acquisition in your organisation: To learn how to improve customer services, employees from departments besides sales and/or marketing are in direct communication with customers</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.69</sumStat>
      <sumStat type="stdev">1.388</sumStat>
      <catgry ID="FSD3014_Q14_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q14_F_var" dcml="0" intrvl="discrete" name="Q14_F">
      <labl>[q14_f] Describe the practices of information and competence acquisition in your organisation: We acquire new ideas through networks</labl>
      <qstn ID="FSD3014_Q14_F_qstn">
        <qstnLit>Describe the practices of information and competence acquisition in your organisation: We acquire new ideas through networks</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.11</sumStat>
      <sumStat type="stdev">.993</sumStat>
      <catgry ID="FSD3014_Q14_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q14_G_var" dcml="0" intrvl="discrete" name="Q14_G">
      <labl>[q14_g] Describe the practices of information and competence acquisition in your organisation: When people need information, they know exactly who to ask</labl>
      <qstn ID="FSD3014_Q14_G_qstn">
        <qstnLit>Describe the practices of information and competence acquisition in your organisation: When people need information, they know exactly who to ask</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.51</sumStat>
      <sumStat type="stdev">1.147</sumStat>
      <catgry ID="FSD3014_Q14_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q14_H_var" dcml="0" intrvl="discrete" name="Q14_H">
      <labl>[q14_h] Describe the practices of information and competence acquisition in your organisation: Information relevant to the employees' work is available to a sufficient degree</labl>
      <qstn ID="FSD3014_Q14_H_qstn">
        <qstnLit>Describe the practices of information and competence acquisition in your organisation: Information relevant to the employees' work is available to a sufficient degree</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">3.82</sumStat>
      <sumStat type="stdev">.758</sumStat>
      <catgry ID="FSD3014_Q14_H_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_H_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_H_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_H_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q14_I_var" dcml="0" intrvl="discrete" name="Q14_I">
      <labl>[q14_i] Describe the practices of information and competence acquisition in your organisation: Information seeking tasks have been centralised to experts</labl>
      <qstn ID="FSD3014_Q14_I_qstn">
        <qstnLit>Describe the practices of information and competence acquisition in your organisation: Information seeking tasks have been centralised to experts</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.60</sumStat>
      <sumStat type="stdev">1.479</sumStat>
      <catgry ID="FSD3014_Q14_I_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_I_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_I_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_I_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_I_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_I_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q14_I_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q15_A_var" dcml="0" intrvl="discrete" name="Q15_A">
      <labl>[q15_a] Describe the practices of information and knowledge sharing in your organisation: The organisation has processes for information sharing throughout the organisation</labl>
      <qstn ID="FSD3014_Q15_A_qstn">
        <qstnLit>Describe the practices of information and knowledge sharing in your organisation: The organisation has processes for information sharing throughout the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.92</sumStat>
      <sumStat type="stdev">1.228</sumStat>
      <catgry ID="FSD3014_Q15_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q15_B_var" dcml="0" intrvl="discrete" name="Q15_B">
      <labl>[q15_b] Describe the practices of information and knowledge sharing in your organisation: The organisation has processes for information sharing between individuals</labl>
      <qstn ID="FSD3014_Q15_B_qstn">
        <qstnLit>Describe the practices of information and knowledge sharing in your organisation: The organisation has processes for information sharing between individuals</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.69</sumStat>
      <sumStat type="stdev">1.305</sumStat>
      <catgry ID="FSD3014_Q15_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q15_C_var" dcml="0" intrvl="discrete" name="Q15_C">
      <labl>[q15_c] Describe the practices of information and knowledge sharing in your organisation: Information sharing happens mainly in teams</labl>
      <qstn ID="FSD3014_Q15_C_qstn">
        <qstnLit>Describe the practices of information and knowledge sharing in your organisation: Information sharing happens mainly in teams</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.45</sumStat>
      <sumStat type="stdev">1.639</sumStat>
      <catgry ID="FSD3014_Q15_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q15_D_var" dcml="0" intrvl="discrete" name="Q15_D">
      <labl>[q15_d] Describe the practices of information and knowledge sharing in your organisation: Information sharing between profit centres is plentiful</labl>
      <qstn ID="FSD3014_Q15_D_qstn">
        <qstnLit>Describe the practices of information and knowledge sharing in your organisation: Information sharing between profit centres is plentiful</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.44</sumStat>
      <sumStat type="stdev">1.236</sumStat>
      <catgry ID="FSD3014_Q15_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q15_E_var" dcml="0" intrvl="discrete" name="Q15_E">
      <labl>[q15_e] Describe the practices of information and knowledge sharing in your organisation: Some units in the organisation withhold information</labl>
      <qstn ID="FSD3014_Q15_E_qstn">
        <qstnLit>Describe the practices of information and knowledge sharing in your organisation: Some units in the organisation withhold information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.36</sumStat>
      <sumStat type="stdev">2.002</sumStat>
      <catgry ID="FSD3014_Q15_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q15_F_var" dcml="0" intrvl="discrete" name="Q15_F">
      <labl>[q15_f] Describe the practices of information and knowledge sharing in your organisation: Employees often have informal conversations (e.g. by water automats, in halls, during coffee break) related to their work</labl>
      <qstn ID="FSD3014_Q15_F_qstn">
        <qstnLit>Describe the practices of information and knowledge sharing in your organisation: Employees often have informal conversations (e.g. by water automats, in halls, during coffee break) related to their work</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.43</sumStat>
      <sumStat type="stdev">1.008</sumStat>
      <catgry ID="FSD3014_Q15_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q15_G_var" dcml="0" intrvl="discrete" name="Q15_G">
      <labl>[q15_g] Describe the practices of information and knowledge sharing in your organisation: Employees share information related to their expertise to others</labl>
      <qstn ID="FSD3014_Q15_G_qstn">
        <qstnLit>Describe the practices of information and knowledge sharing in your organisation: Employees share information related to their expertise to others</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">5</sumStat>
      <sumStat type="mean">4.14</sumStat>
      <sumStat type="stdev">.743</sumStat>
      <catgry ID="FSD3014_Q15_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q15_H_var" dcml="0" intrvl="discrete" name="Q15_H">
      <labl>[q15_h] Describe the practices of information and knowledge sharing in your organisation: There are processes for ensuring that the expertise and knowledge of individuals leaving is not lost to the organisation</labl>
      <qstn ID="FSD3014_Q15_H_qstn">
        <qstnLit>Describe the practices of information and knowledge sharing in your organisation: There are processes for ensuring that the expertise and knowledge of individuals leaving is not lost to the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.28</sumStat>
      <sumStat type="stdev">1.279</sumStat>
      <catgry ID="FSD3014_Q15_H_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_H_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_H_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_H_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q15_I_var" dcml="0" intrvl="discrete" name="Q15_I">
      <labl>[q15_i] Describe the practices of information and knowledge sharing in your organisation: The organisation has a standardised reward system for information sharing</labl>
      <qstn ID="FSD3014_Q15_I_qstn">
        <qstnLit>Describe the practices of information and knowledge sharing in your organisation: The organisation has a standardised reward system for information sharing</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.53</sumStat>
      <sumStat type="stdev">2.007</sumStat>
      <catgry ID="FSD3014_Q15_I_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_I_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_I_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_I_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_I_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_I_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q15_I_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q16_A_var" dcml="0" intrvl="discrete" name="Q16_A">
      <labl>[q16_a] Describe your organisation's practices concerning information and knowledge organisation: Our employees have access to all the information they need for their work</labl>
      <qstn ID="FSD3014_Q16_A_qstn">
        <qstnLit>Describe your organisation's practices concerning information and knowledge organisation: Our employees have access to all the information they need for their work</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.11</sumStat>
      <sumStat type="stdev">1.389</sumStat>
      <catgry ID="FSD3014_Q16_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q16_B_var" dcml="0" intrvl="discrete" name="Q16_B">
      <labl>[q16_b] Describe your organisation's practices concerning information and knowledge organisation: The information needed by employees for their work is best retained in their own memory</labl>
      <qstn ID="FSD3014_Q16_B_qstn">
        <qstnLit>Describe your organisation's practices concerning information and knowledge organisation: The information needed by employees for their work is best retained in their own memory</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.03</sumStat>
      <sumStat type="stdev">1.253</sumStat>
      <catgry ID="FSD3014_Q16_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>22</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q16_C_var" dcml="0" intrvl="discrete" name="Q16_C">
      <labl>[q16_c] Describe your organisation's practices concerning information and knowledge organisation: Information is easy to find in our organisation</labl>
      <qstn ID="FSD3014_Q16_C_qstn">
        <qstnLit>Describe your organisation's practices concerning information and knowledge organisation: Information is easy to find in our organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.42</sumStat>
      <sumStat type="stdev">1.131</sumStat>
      <catgry ID="FSD3014_Q16_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q16_D_var" dcml="0" intrvl="discrete" name="Q16_D">
      <labl>[q16_d] Describe your organisation's practices concerning information and knowledge organisation: Information is kept up-to-date in our organisation</labl>
      <qstn ID="FSD3014_Q16_D_qstn">
        <qstnLit>Describe your organisation's practices concerning information and knowledge organisation: Information is kept up-to-date in our organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.50</sumStat>
      <sumStat type="stdev">1.082</sumStat>
      <catgry ID="FSD3014_Q16_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q16_E_var" dcml="0" intrvl="discrete" name="Q16_E">
      <labl>[q16_e] Describe your organisation's practices concerning information and knowledge organisation: Written reports are frequently circulated</labl>
      <qstn ID="FSD3014_Q16_E_qstn">
        <qstnLit>Describe your organisation's practices concerning information and knowledge organisation: Written reports are frequently circulated</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.03</sumStat>
      <sumStat type="stdev">1.521</sumStat>
      <catgry ID="FSD3014_Q16_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q16_F_var" dcml="0" intrvl="discrete" name="Q16_F">
      <labl>[q16_f] Describe your organisation's practices concerning information and knowledge organisation: We regularly update our guidelines on work processes and methods</labl>
      <qstn ID="FSD3014_Q16_F_qstn">
        <qstnLit>Describe your organisation's practices concerning information and knowledge organisation: We regularly update our guidelines on work processes and methods</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.97</sumStat>
      <sumStat type="stdev">1.485</sumStat>
      <catgry ID="FSD3014_Q16_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q16_G_var" dcml="0" intrvl="discrete" name="Q16_G">
      <labl>[q16_g] Describe your organisation's practices concerning information and knowledge organisation: There are defined processes on how to organise information within the organisation</labl>
      <qstn ID="FSD3014_Q16_G_qstn">
        <qstnLit>Describe your organisation's practices concerning information and knowledge organisation: There are defined processes on how to organise information within the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.56</sumStat>
      <sumStat type="stdev">1.812</sumStat>
      <catgry ID="FSD3014_Q16_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q16_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q17_A_var" dcml="0" intrvl="discrete" name="Q17_A">
      <labl>[q17_a] Describe the practices of knowledge development in your organisation: The strategic goals of our organisation direct how staff knowledge is developed</labl>
      <qstn ID="FSD3014_Q17_A_qstn">
        <qstnLit>Describe the practices of knowledge development in your organisation: The strategic goals of our organisation direct how staff knowledge is developed</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.39</sumStat>
      <sumStat type="stdev">1.050</sumStat>
      <catgry ID="FSD3014_Q17_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q17_B_var" dcml="0" intrvl="discrete" name="Q17_B">
      <labl>[q17_b] Describe the practices of knowledge development in your organisation: The knowledge and competence of our staff is regularly assessed</labl>
      <qstn ID="FSD3014_Q17_B_qstn">
        <qstnLit>Describe the practices of knowledge development in your organisation: The knowledge and competence of our staff is regularly assessed</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.08</sumStat>
      <sumStat type="stdev">1.228</sumStat>
      <catgry ID="FSD3014_Q17_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q17_C_var" dcml="0" intrvl="discrete" name="Q17_C">
      <labl>[q17_c] Describe the practices of knowledge development in your organisation: The organisation provides opportunities for employees to develop their knowledge and competence during working hours</labl>
      <qstn ID="FSD3014_Q17_C_qstn">
        <qstnLit>Describe the practices of knowledge development in your organisation: The organisation provides opportunities for employees to develop their knowledge and competence during working hours</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.53</sumStat>
      <sumStat type="stdev">.941</sumStat>
      <catgry ID="FSD3014_Q17_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>19</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q17_D_var" dcml="0" intrvl="discrete" name="Q17_D">
      <labl>[q17_d] Describe the practices of knowledge development in your organisation: We train new personnel systematically</labl>
      <qstn ID="FSD3014_Q17_D_qstn">
        <qstnLit>Describe the practices of knowledge development in your organisation: We train new personnel systematically</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.17</sumStat>
      <sumStat type="stdev">1.231</sumStat>
      <catgry ID="FSD3014_Q17_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q17_E_var" dcml="0" intrvl="discrete" name="Q17_E">
      <labl>[q17_e] Describe the practices of knowledge development in your organisation: Our employees have a clear plan for developing their knowledge</labl>
      <qstn ID="FSD3014_Q17_E_qstn">
        <qstnLit>Describe the practices of knowledge development in your organisation: Our employees have a clear plan for developing their knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.78</sumStat>
      <sumStat type="stdev">1.222</sumStat>
      <catgry ID="FSD3014_Q17_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q17_F_var" dcml="0" intrvl="discrete" name="Q17_F">
      <labl>[q17_f] Describe the practices of knowledge development in your organisation: The knowledge and competence needs of our staff as a whole are actively discussed</labl>
      <qstn ID="FSD3014_Q17_F_qstn">
        <qstnLit>Describe the practices of knowledge development in your organisation: The knowledge and competence needs of our staff as a whole are actively discussed</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.86</sumStat>
      <sumStat type="stdev">1.313</sumStat>
      <catgry ID="FSD3014_Q17_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q17_G_var" dcml="0" intrvl="discrete" name="Q17_G">
      <labl>[q17_g] Describe the practices of knowledge development in your organisation: The organisation monitors whether the goals agreed in professional development reviews are met</labl>
      <qstn ID="FSD3014_Q17_G_qstn">
        <qstnLit>Describe the practices of knowledge development in your organisation: The organisation monitors whether the goals agreed in professional development reviews are met</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.17</sumStat>
      <sumStat type="stdev">1.231</sumStat>
      <catgry ID="FSD3014_Q17_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q17_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_A_var" dcml="0" intrvl="discrete" name="Q18_A">
      <labl>[q18_a] Describe the practices of knowledge and competence evolution in your organisation: We learn new things when working together and asking for help from each other</labl>
      <qstn ID="FSD3014_Q18_A_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: We learn new things when working together and asking for help from each other</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">3</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.37</sumStat>
      <sumStat type="stdev">.843</sumStat>
      <catgry ID="FSD3014_Q18_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>21</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_B_var" dcml="0" intrvl="discrete" name="Q18_B">
      <labl>[q18_b] Describe the practices of knowledge and competence evolution in your organisation: Inexperienced employees always practice first under the guidance of more experienced employees</labl>
      <qstn ID="FSD3014_Q18_B_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: Inexperienced employees always practice first under the guidance of more experienced employees</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.89</sumStat>
      <sumStat type="stdev">1.367</sumStat>
      <catgry ID="FSD3014_Q18_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_C_var" dcml="0" intrvl="discrete" name="Q18_C">
      <labl>[q18_c] Describe the practices of knowledge and competence evolution in your organisation: We spend time on developing new ideas</labl>
      <qstn ID="FSD3014_Q18_C_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: We spend time on developing new ideas</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.82</sumStat>
      <sumStat type="stdev">1.381</sumStat>
      <catgry ID="FSD3014_Q18_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_D_var" dcml="0" intrvl="discrete" name="Q18_D">
      <labl>[q18_d] Describe the practices of knowledge and competence evolution in your organisation: Instead of just sticking to the routines, we engage in critical thinking and developing things together</labl>
      <qstn ID="FSD3014_Q18_D_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: Instead of just sticking to the routines, we engage in critical thinking and developing things together</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.46</sumStat>
      <sumStat type="stdev">1.221</sumStat>
      <catgry ID="FSD3014_Q18_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_E_var" dcml="0" intrvl="discrete" name="Q18_E">
      <labl>[q18_e] Describe the practices of knowledge and competence evolution in your organisation: The improvement suggestions of everyone (customers, employees and managers) are taken into account</labl>
      <qstn ID="FSD3014_Q18_E_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: The improvement suggestions of everyone (customers, employees and managers) are taken into account</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.97</sumStat>
      <sumStat type="stdev">1.361</sumStat>
      <catgry ID="FSD3014_Q18_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_F_var" dcml="0" intrvl="discrete" name="Q18_F">
      <labl>[q18_f] Describe the practices of knowledge and competence evolution in your organisation: Best practices and experiences are written down as e.g. guidelines and shared for the use of the whole organisation</labl>
      <qstn ID="FSD3014_Q18_F_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: Best practices and experiences are written down as e.g. guidelines and shared for the use of the whole organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.46</sumStat>
      <sumStat type="stdev">1.540</sumStat>
      <catgry ID="FSD3014_Q18_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_G_var" dcml="0" intrvl="discrete" name="Q18_G">
      <labl>[q18_g] Describe the practices of knowledge and competence evolution in your organisation: We examine the successes and failures of projects critically</labl>
      <qstn ID="FSD3014_Q18_G_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: We examine the successes and failures of projects critically</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.91</sumStat>
      <sumStat type="stdev">1.522</sumStat>
      <catgry ID="FSD3014_Q18_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_H_var" dcml="0" intrvl="discrete" name="Q18_H">
      <labl>[q18_h] Describe the practices of knowledge and competence evolution in your organisation: The experience and knowhow of more experienced employees is valued and utilised</labl>
      <qstn ID="FSD3014_Q18_H_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: The experience and knowhow of more experienced employees is valued and utilised</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.09</sumStat>
      <sumStat type="stdev">1.245</sumStat>
      <catgry ID="FSD3014_Q18_H_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_H_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_H_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_H_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_I_var" dcml="0" intrvl="discrete" name="Q18_I">
      <labl>[q18_i] Describe the practices of knowledge and competence evolution in your organisation: The knowledge and knowhow of new employees is valued and utilised</labl>
      <qstn ID="FSD3014_Q18_I_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: The knowledge and knowhow of new employees is valued and utilised</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.91</sumStat>
      <sumStat type="stdev">1.269</sumStat>
      <catgry ID="FSD3014_Q18_I_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_I_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_I_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_I_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_I_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_I_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_I_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_J_var" dcml="0" intrvl="discrete" name="Q18_J">
      <labl>[q18_j] Describe the practices of knowledge and competence evolution in your organisation: The organisation has processes for creating new knowledge based on existing knowledge</labl>
      <qstn ID="FSD3014_Q18_J_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: The organisation has processes for creating new knowledge based on existing knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.82</sumStat>
      <sumStat type="stdev">2.139</sumStat>
      <catgry ID="FSD3014_Q18_J_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_J_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_J_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_J_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_J_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_J_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_J_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_K_var" dcml="0" intrvl="discrete" name="Q18_K">
      <labl>[q18_k] Describe the practices of knowledge and competence evolution in your organisation: The organisation has processes for merging different types of information and knowledge from various sources</labl>
      <qstn ID="FSD3014_Q18_K_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: The organisation has processes for merging different types of information and knowledge from various sources</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.80</sumStat>
      <sumStat type="stdev">2.207</sumStat>
      <catgry ID="FSD3014_Q18_K_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_K_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_K_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_K_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_K_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_K_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_K_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q18_L_var" dcml="0" intrvl="discrete" name="Q18_L">
      <labl>[q18_l] Describe the practices of knowledge and competence evolution in your organisation: The organisation has processes for replacing out-of-date information and knowledge</labl>
      <qstn ID="FSD3014_Q18_L_qstn">
        <qstnLit>Describe the practices of knowledge and competence evolution in your organisation: The organisation has processes for replacing out-of-date information and knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.46</sumStat>
      <sumStat type="stdev">1.990</sumStat>
      <catgry ID="FSD3014_Q18_L_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_L_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_L_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_L_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_L_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_L_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q18_L_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q19_A_var" dcml="0" intrvl="discrete" name="Q19_A">
      <labl>[q19_a] Describe the practices of information and knowledge application in your organisation: Employees have enough time to seek and apply information</labl>
      <qstn ID="FSD3014_Q19_A_qstn">
        <qstnLit>Describe the practices of information and knowledge application in your organisation: Employees have enough time to seek and apply information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.44</sumStat>
      <sumStat type="stdev">1.107</sumStat>
      <catgry ID="FSD3014_Q19_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q19_B_var" dcml="0" intrvl="discrete" name="Q19_B">
      <labl>[q19_b] Describe the practices of information and knowledge application in your organisation: Information gained from projects is used to improve subsequent projects</labl>
      <qstn ID="FSD3014_Q19_B_qstn">
        <qstnLit>Describe the practices of information and knowledge application in your organisation: Information gained from projects is used to improve subsequent projects</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.88</sumStat>
      <sumStat type="stdev">1.387</sumStat>
      <catgry ID="FSD3014_Q19_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q19_C_var" dcml="0" intrvl="discrete" name="Q19_C">
      <labl>[q19_c] Describe the practices of information and knowledge application in your organisation: The organisation has employees whose work tasks include recognising best practices</labl>
      <qstn ID="FSD3014_Q19_C_qstn">
        <qstnLit>Describe the practices of information and knowledge application in your organisation: The organisation has employees whose work tasks include recognising best practices</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.93</sumStat>
      <sumStat type="stdev">1.557</sumStat>
      <catgry ID="FSD3014_Q19_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q19_D_var" dcml="0" intrvl="discrete" name="Q19_D">
      <labl>[q19_d] Describe the practices of information and knowledge application in your organisation: The organisation has processes for using the information gained through learning from mistakes</labl>
      <qstn ID="FSD3014_Q19_D_qstn">
        <qstnLit>Describe the practices of information and knowledge application in your organisation: The organisation has processes for using the information gained through learning from mistakes</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.92</sumStat>
      <sumStat type="stdev">2.196</sumStat>
      <catgry ID="FSD3014_Q19_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q19_F_var" dcml="0" intrvl="discrete" name="Q19_F">
      <labl>[q19_f] Describe the practices of information and knowledge application in your organisation: The organisation knows to use the appropriate sources of information when solving problems and challenges</labl>
      <qstn ID="FSD3014_Q19_F_qstn">
        <qstnLit>Describe the practices of information and knowledge application in your organisation: The organisation knows to use the appropriate sources of information when solving problems and challenges</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.83</sumStat>
      <sumStat type="stdev">1.197</sumStat>
      <catgry ID="FSD3014_Q19_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q19_G_var" dcml="0" intrvl="discrete" name="Q19_G">
      <labl>[q19_g] Describe the practices of information and knowledge application in your organisation: The organisation has ways for bringing information to those who need it</labl>
      <qstn ID="FSD3014_Q19_G_qstn">
        <qstnLit>Describe the practices of information and knowledge application in your organisation: The organisation has ways for bringing information to those who need it</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.86</sumStat>
      <sumStat type="stdev">1.397</sumStat>
      <catgry ID="FSD3014_Q19_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q19_H_var" dcml="0" intrvl="discrete" name="Q19_H">
      <labl>[q19_h] Describe the practices of information and knowledge application in your organisation: Information is transferred between projects</labl>
      <qstn ID="FSD3014_Q19_H_qstn">
        <qstnLit>Describe the practices of information and knowledge application in your organisation: Information is transferred between projects</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.75</sumStat>
      <sumStat type="stdev">1.610</sumStat>
      <catgry ID="FSD3014_Q19_H_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_H_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_H_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_H_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q19_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_A_var" dcml="0" intrvl="discrete" name="Q20_A">
      <labl>[q20_a] Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has processes for protecting information from inappropriate use by outsiders</labl>
      <qstn ID="FSD3014_Q20_A_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has processes for protecting information from inappropriate use by outsiders</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.44</sumStat>
      <sumStat type="stdev">1.229</sumStat>
      <catgry ID="FSD3014_Q20_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_B_var" dcml="0" intrvl="discrete" name="Q20_B">
      <labl>[q20_b] Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has processes for protecting information from inappropriate use within the organisation</labl>
      <qstn ID="FSD3014_Q20_B_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has processes for protecting information from inappropriate use within the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.56</sumStat>
      <sumStat type="stdev">1.664</sumStat>
      <catgry ID="FSD3014_Q20_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_C_var" dcml="0" intrvl="discrete" name="Q20_C">
      <labl>[q20_c] Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has incentives which encourage our employees to protect information</labl>
      <qstn ID="FSD3014_Q20_C_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has incentives which encourage our employees to protect information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.42</sumStat>
      <sumStat type="stdev">2.322</sumStat>
      <catgry ID="FSD3014_Q20_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_D_var" dcml="0" intrvl="discrete" name="Q20_D">
      <labl>[q20_d] Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has technologies which restrict access to some sources of information</labl>
      <qstn ID="FSD3014_Q20_D_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has technologies which restrict access to some sources of information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.56</sumStat>
      <sumStat type="stdev">1.027</sumStat>
      <catgry ID="FSD3014_Q20_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>22</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_E_var" dcml="0" intrvl="discrete" name="Q20_E">
      <labl>[q20_e] Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has extensive practices and methods for protecting trade secrets</labl>
      <qstn ID="FSD3014_Q20_E_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has extensive practices and methods for protecting trade secrets</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.78</sumStat>
      <sumStat type="stdev">1.416</sumStat>
      <catgry ID="FSD3014_Q20_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>19</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_F_var" dcml="0" intrvl="discrete" name="Q20_F">
      <labl>[q20_f] Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation values and protects information relating to individuals (personal data)</labl>
      <qstn ID="FSD3014_Q20_F_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation values and protects information relating to individuals (personal data)</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.36</sumStat>
      <sumStat type="stdev">1.291</sumStat>
      <catgry ID="FSD3014_Q20_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_G_var" dcml="0" intrvl="discrete" name="Q20_G">
      <labl>[q20_g] Describe the practices on how your organisation keeps information and knowledge protected and secure: Information that needs to be kept secret is clearly defined and specified</labl>
      <qstn ID="FSD3014_Q20_G_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: Information that needs to be kept secret is clearly defined and specified</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.57</sumStat>
      <sumStat type="stdev">1.614</sumStat>
      <catgry ID="FSD3014_Q20_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_H_var" dcml="0" intrvl="discrete" name="Q20_H">
      <labl>[q20_h] Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation communicates the importance of information protection clearly</labl>
      <qstn ID="FSD3014_Q20_H_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation communicates the importance of information protection clearly</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.33</sumStat>
      <sumStat type="stdev">1.352</sumStat>
      <catgry ID="FSD3014_Q20_H_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_H_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_H_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_H_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_I_var" dcml="0" intrvl="discrete" name="Q20_I">
      <labl>[q20_i] Describe the practices on how your organisation keeps information and knowledge protected and secure: The management reviews the information often in case of mistakes</labl>
      <qstn ID="FSD3014_Q20_I_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: The management reviews the information often in case of mistakes</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.11</sumStat>
      <sumStat type="stdev">1.997</sumStat>
      <catgry ID="FSD3014_Q20_I_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_I_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_I_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_I_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_I_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_I_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_I_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q20_J_var" dcml="0" intrvl="discrete" name="Q20_J">
      <labl>[q20_j] Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has established processes for retaining information and knowledge when an employee leaves</labl>
      <qstn ID="FSD3014_Q20_J_qstn">
        <qstnLit>Describe the practices on how your organisation keeps information and knowledge protected and secure: The organisation has established processes for retaining information and knowledge when an employee leaves</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.36</sumStat>
      <sumStat type="stdev">1.397</sumStat>
      <catgry ID="FSD3014_Q20_J_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_J_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_J_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_J_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_J_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_J_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q20_J_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_A_var" dcml="0" intrvl="discrete" name="Q21_A">
      <labl>[q21_a] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to innovate new products or services</labl>
      <qstn ID="FSD3014_Q21_A_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to innovate new products or services</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.51</sumStat>
      <sumStat type="stdev">1.147</sumStat>
      <catgry ID="FSD3014_Q21_A_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_A_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_A_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_A_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_B_var" dcml="0" intrvl="discrete" name="Q21_B">
      <labl>[q21_b] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to recognise new business opportunities</labl>
      <qstn ID="FSD3014_Q21_B_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to recognise new business opportunities</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.51</sumStat>
      <sumStat type="stdev">1.222</sumStat>
      <catgry ID="FSD3014_Q21_B_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_B_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_B_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_B_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_C_var" dcml="0" intrvl="discrete" name="Q21_C">
      <labl>[q21_c] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to coordinate development activities carried out by different units</labl>
      <qstn ID="FSD3014_Q21_C_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to coordinate development activities carried out by different units</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.29</sumStat>
      <sumStat type="stdev">1.274</sumStat>
      <catgry ID="FSD3014_Q21_C_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_C_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_C_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_C_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_D_var" dcml="0" intrvl="discrete" name="Q21_D">
      <labl>[q21_d] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to quickly commercialise new innovations</labl>
      <qstn ID="FSD3014_Q21_D_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to quickly commercialise new innovations</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.54</sumStat>
      <sumStat type="stdev">1.788</sumStat>
      <catgry ID="FSD3014_Q21_D_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_D_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_D_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_D_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_E_var" dcml="0" intrvl="discrete" name="Q21_E">
      <labl>[q21_e] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to quickly adapt to unforeseen changes</labl>
      <qstn ID="FSD3014_Q21_E_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to quickly adapt to unforeseen changes</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.29</sumStat>
      <sumStat type="stdev">1.601</sumStat>
      <catgry ID="FSD3014_Q21_E_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_E_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_E_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_E_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_F_var" dcml="0" intrvl="discrete" name="Q21_F">
      <labl>[q21_f] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to foresee surprises and crisis in advance</labl>
      <qstn ID="FSD3014_Q21_F_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to foresee surprises and crisis in advance</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.40</sumStat>
      <sumStat type="stdev">1.538</sumStat>
      <catgry ID="FSD3014_Q21_F_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_F_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_F_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>15</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_F_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_G_var" dcml="0" intrvl="discrete" name="Q21_G">
      <labl>[q21_g] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to avoid overlapping/duplicate development of company initiatives</labl>
      <qstn ID="FSD3014_Q21_G_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to avoid overlapping/duplicate development of company initiatives</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.91</sumStat>
      <sumStat type="stdev">1.669</sumStat>
      <catgry ID="FSD3014_Q21_G_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_G_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_G_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_G_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_H_var" dcml="0" intrvl="discrete" name="Q21_H">
      <labl>[q21_h] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to streamline internal processes</labl>
      <qstn ID="FSD3014_Q21_H_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to streamline internal processes</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.49</sumStat>
      <sumStat type="stdev">1.401</sumStat>
      <catgry ID="FSD3014_Q21_H_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_H_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_H_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_H_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_I_var" dcml="0" intrvl="discrete" name="Q21_I">
      <labl>[q21_i] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to reduce overlapping/duplicate information</labl>
      <qstn ID="FSD3014_Q21_I_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to reduce overlapping/duplicate information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">29</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.90</sumStat>
      <sumStat type="stdev">1.589</sumStat>
      <catgry ID="FSD3014_Q21_I_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_I_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_I_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_I_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_I_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_I_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_I_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>8</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_K_var" dcml="0" intrvl="discrete" name="Q21_K">
      <labl>[q21_k] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to frequently improve or change existing products or services</labl>
      <qstn ID="FSD3014_Q21_K_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to frequently improve or change existing products or services</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.57</sumStat>
      <sumStat type="stdev">1.461</sumStat>
      <catgry ID="FSD3014_Q21_K_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_K_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_K_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_K_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_K_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_K_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_K_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q21_L_var" dcml="0" intrvl="discrete" name="Q21_L">
      <labl>[q21_l] Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to frequently modify products or services to reduce costs</labl>
      <qstn ID="FSD3014_Q21_L_qstn">
        <qstnLit>Describe the effectiveness/accomplishments of the past two years in your organisation: The organisation has improved its ability to frequently modify products or services to reduce costs</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">4.57</sumStat>
      <sumStat type="stdev">1.461</sumStat>
      <catgry ID="FSD3014_Q21_L_catgry_1">
        <catValu>1</catValu>
        <labl>Strongly disagree</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_L_catgry_2">
        <catValu>2</catValu>
        <labl>Disagree to some extent</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_L_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_L_catgry_4">
        <catValu>4</catValu>
        <labl>Agree to some extent</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_L_catgry_5">
        <catValu>5</catValu>
        <labl>Strongly agree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_L_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q21_L_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_A_var" dcml="0" intrvl="discrete" name="Q22_1_A">
      <labl>[q22_1_a] Has the following been a challenge in knowledge management for your organisation? Keeping to schedule</labl>
      <qstn ID="FSD3014_Q22_1_A_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Keeping to schedule</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">2</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.67</sumStat>
      <sumStat type="stdev">1.042</sumStat>
      <catgry ID="FSD3014_Q22_1_A_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_A_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_A_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_A_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>18</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_A_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_B_var" dcml="0" intrvl="discrete" name="Q22_1_B">
      <labl>[q22_1_b] Has the following been a challenge in knowledge management for your organisation? Time use / reserving time to utilise information and knowledge</labl>
      <qstn ID="FSD3014_Q22_1_B_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Time use / reserving time to utilise information and knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.37</sumStat>
      <sumStat type="stdev">1.416</sumStat>
      <catgry ID="FSD3014_Q22_1_B_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_B_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_B_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_B_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_B_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_C_var" dcml="0" intrvl="discrete" name="Q22_1_C">
      <labl>[q22_1_c] Has the following been a challenge in knowledge management for your organisation? Employee resistance to change</labl>
      <qstn ID="FSD3014_Q22_1_C_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Employee resistance to change</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.25</sumStat>
      <sumStat type="stdev">1.317</sumStat>
      <catgry ID="FSD3014_Q22_1_C_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_C_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_C_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_C_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_C_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_D_var" dcml="0" intrvl="discrete" name="Q22_1_D">
      <labl>[q22_1_d] Has the following been a challenge in knowledge management for your organisation? Personnel resources</labl>
      <qstn ID="FSD3014_Q22_1_D_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Personnel resources</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.83</sumStat>
      <sumStat type="stdev">1.159</sumStat>
      <catgry ID="FSD3014_Q22_1_D_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_D_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_D_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_D_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_D_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_E_var" dcml="0" intrvl="discrete" name="Q22_1_E">
      <labl>[q22_1_e] Has the following been a challenge in knowledge management for your organisation? Commitment of the management</labl>
      <qstn ID="FSD3014_Q22_1_E_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Commitment of the management</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.83</sumStat>
      <sumStat type="stdev">1.757</sumStat>
      <catgry ID="FSD3014_Q22_1_E_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_E_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_E_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_E_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_E_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_F_var" dcml="0" intrvl="discrete" name="Q22_1_F">
      <labl>[q22_1_f] Has the following been a challenge in knowledge management for your organisation? Amount of training</labl>
      <qstn ID="FSD3014_Q22_1_F_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Amount of training</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.77</sumStat>
      <sumStat type="stdev">1.374</sumStat>
      <catgry ID="FSD3014_Q22_1_F_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_F_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_F_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_F_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_F_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_G_var" dcml="0" intrvl="discrete" name="Q22_1_G">
      <labl>[q22_1_g] Has the following been a challenge in knowledge management for your organisation? Negative attitude towards information sharing</labl>
      <qstn ID="FSD3014_Q22_1_G_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Negative attitude towards information sharing</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.33</sumStat>
      <sumStat type="stdev">1.454</sumStat>
      <catgry ID="FSD3014_Q22_1_G_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_G_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_G_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_G_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_G_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_H_var" dcml="0" intrvl="discrete" name="Q22_1_H">
      <labl>[q22_1_h] Has the following been a challenge in knowledge management for your organisation? Utilising internal information and knowledge</labl>
      <qstn ID="FSD3014_Q22_1_H_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Utilising internal information and knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.12</sumStat>
      <sumStat type="stdev">1.493</sumStat>
      <catgry ID="FSD3014_Q22_1_H_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_H_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_H_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_H_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_H_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_I_var" dcml="0" intrvl="discrete" name="Q22_1_I">
      <labl>[q22_1_i] Has the following been a challenge in knowledge management for your organisation? Utilising external knowledge from outside the organisation</labl>
      <qstn ID="FSD3014_Q22_1_I_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Utilising external knowledge from outside the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.69</sumStat>
      <sumStat type="stdev">2.083</sumStat>
      <catgry ID="FSD3014_Q22_1_I_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_I_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_I_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_I_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_I_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_I_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_I_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_J_var" dcml="0" intrvl="discrete" name="Q22_1_J">
      <labl>[q22_1_j] Has the following been a challenge in knowledge management for your organisation? Defining knowledge</labl>
      <qstn ID="FSD3014_Q22_1_J_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Defining knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.14</sumStat>
      <sumStat type="stdev">1.438</sumStat>
      <catgry ID="FSD3014_Q22_1_J_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_J_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_J_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_J_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_J_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_J_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_J_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_K_var" dcml="0" intrvl="discrete" name="Q22_1_K">
      <labl>[q22_1_k] Has the following been a challenge in knowledge management for your organisation? Suitable and integrated technologies</labl>
      <qstn ID="FSD3014_Q22_1_K_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Suitable and integrated technologies</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.43</sumStat>
      <sumStat type="stdev">1.668</sumStat>
      <catgry ID="FSD3014_Q22_1_K_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_K_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_K_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_K_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_K_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_K_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_K_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_L_var" dcml="0" intrvl="discrete" name="Q22_1_L">
      <labl>[q22_1_l] Has the following been a challenge in knowledge management for your organisation? Financial resources</labl>
      <qstn ID="FSD3014_Q22_1_L_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Financial resources</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.69</sumStat>
      <sumStat type="stdev">1.922</sumStat>
      <catgry ID="FSD3014_Q22_1_L_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_L_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_L_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_L_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_L_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_L_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_L_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_M_var" dcml="0" intrvl="discrete" name="Q22_1_M">
      <labl>[q22_1_m] Has the following been a challenge in knowledge management for your organisation? Recognising necessary and important information</labl>
      <qstn ID="FSD3014_Q22_1_M_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Recognising necessary and important information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.97</sumStat>
      <sumStat type="stdev">1.382</sumStat>
      <catgry ID="FSD3014_Q22_1_M_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_M_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_M_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_M_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_M_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_M_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_M_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_N_var" dcml="0" intrvl="discrete" name="Q22_1_N">
      <labl>[q22_1_n] Has the following been a challenge in knowledge management for your organisation? Efficiency of information gathering and management</labl>
      <qstn ID="FSD3014_Q22_1_N_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Efficiency of information gathering and management</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.33</sumStat>
      <sumStat type="stdev">1.805</sumStat>
      <catgry ID="FSD3014_Q22_1_N_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_N_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_N_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_N_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_N_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_N_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_N_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_O_var" dcml="0" intrvl="discrete" name="Q22_1_O">
      <labl>[q22_1_o] Has the following been a challenge in knowledge management for your organisation? Withholding of information</labl>
      <qstn ID="FSD3014_Q22_1_O_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Withholding of information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.64</sumStat>
      <sumStat type="stdev">1.693</sumStat>
      <catgry ID="FSD3014_Q22_1_O_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_O_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_O_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_O_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_O_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_O_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_O_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_P_var" dcml="0" intrvl="discrete" name="Q22_1_P">
      <labl>[q22_1_p] Has the following been a challenge in knowledge management for your organisation? Measuring the usefulness of operations/work/activities</labl>
      <qstn ID="FSD3014_Q22_1_P_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Measuring the usefulness of operations/work/activities</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.43</sumStat>
      <sumStat type="stdev">1.836</sumStat>
      <catgry ID="FSD3014_Q22_1_P_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_P_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_P_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_P_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_P_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_P_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_P_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_1_Q_var" dcml="0" intrvl="discrete" name="Q22_1_Q">
      <labl>[q22_1_q] Has the following been a challenge in knowledge management for your organisation? Tools and equipment</labl>
      <qstn ID="FSD3014_Q22_1_Q_qstn">
        <qstnLit>Has the following been a challenge in knowledge management for your organisation? Tools and equipment</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.46</sumStat>
      <sumStat type="stdev">1.788</sumStat>
      <catgry ID="FSD3014_Q22_1_Q_catgry_1">
        <catValu>1</catValu>
        <labl>No challenge at all</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_Q_catgry_2">
        <catValu>2</catValu>
        <labl>Only a small challenge</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_Q_catgry_3">
        <catValu>3</catValu>
        <labl>Neither agree nor disagree</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_Q_catgry_4">
        <catValu>4</catValu>
        <labl>A moderate challenge</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_Q_catgry_5">
        <catValu>5</catValu>
        <labl>A great challenge</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_Q_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_1_Q_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_A_var" dcml="0" intrvl="discrete" name="Q22_2_A">
      <labl>[q22_2_a] What are presently the most important development goals for knowledge management in your organisation? Keeping to schedule</labl>
      <qstn ID="FSD3014_Q22_2_A_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Keeping to schedule</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">32</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.50</sumStat>
      <sumStat type="stdev">1.218</sumStat>
      <catgry ID="FSD3014_Q22_2_A_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_A_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_A_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_A_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>16</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_A_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_A_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_A_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>5</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_B_var" dcml="0" intrvl="discrete" name="Q22_2_B">
      <labl>[q22_2_b] What are presently the most important development goals for knowledge management in your organisation? Time use / reserving time to utilise information and knowledge</labl>
      <qstn ID="FSD3014_Q22_2_B_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Time use / reserving time to utilise information and knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.17</sumStat>
      <sumStat type="stdev">1.505</sumStat>
      <catgry ID="FSD3014_Q22_2_B_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_B_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_B_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_B_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_B_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_B_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_B_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_C_var" dcml="0" intrvl="discrete" name="Q22_2_C">
      <labl>[q22_2_c] What are presently the most important development goals for knowledge management in your organisation? Employee resistance to change</labl>
      <qstn ID="FSD3014_Q22_2_C_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Employee resistance to change</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.44</sumStat>
      <sumStat type="stdev">1.397</sumStat>
      <catgry ID="FSD3014_Q22_2_C_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_C_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_C_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_C_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_C_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_C_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_C_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_D_var" dcml="0" intrvl="discrete" name="Q22_2_D">
      <labl>[q22_2_d] What are presently the most important development goals for knowledge management in your organisation? Personnel resources</labl>
      <qstn ID="FSD3014_Q22_2_D_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Personnel resources</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.47</sumStat>
      <sumStat type="stdev">1.331</sumStat>
      <catgry ID="FSD3014_Q22_2_D_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_D_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_D_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_D_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_D_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_D_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_D_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_E_var" dcml="0" intrvl="discrete" name="Q22_2_E">
      <labl>[q22_2_e] What are presently the most important development goals for knowledge management in your organisation? Commitment of the management</labl>
      <qstn ID="FSD3014_Q22_2_E_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Commitment of the management</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.85</sumStat>
      <sumStat type="stdev">1.909</sumStat>
      <catgry ID="FSD3014_Q22_2_E_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_E_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_E_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_E_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_E_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_E_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_E_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_F_var" dcml="0" intrvl="discrete" name="Q22_2_F">
      <labl>[q22_2_f] What are presently the most important development goals for knowledge management in your organisation? Amount of training</labl>
      <qstn ID="FSD3014_Q22_2_F_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Amount of training</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.89</sumStat>
      <sumStat type="stdev">1.388</sumStat>
      <catgry ID="FSD3014_Q22_2_F_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_F_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_F_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_F_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>10</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_F_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>0</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_F_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_F_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_G_var" dcml="0" intrvl="discrete" name="Q22_2_G">
      <labl>[q22_2_g] What are presently the most important development goals for knowledge management in your organisation? Negative attitude towards information sharing</labl>
      <qstn ID="FSD3014_Q22_2_G_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Negative attitude towards information sharing</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.31</sumStat>
      <sumStat type="stdev">1.451</sumStat>
      <catgry ID="FSD3014_Q22_2_G_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_G_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_G_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_G_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_G_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_G_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_G_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_H_var" dcml="0" intrvl="discrete" name="Q22_2_H">
      <labl>[q22_2_h] What are presently the most important development goals for knowledge management in your organisation? Utilising internal information and knowledge</labl>
      <qstn ID="FSD3014_Q22_2_H_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Utilising internal information and knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.49</sumStat>
      <sumStat type="stdev">1.380</sumStat>
      <catgry ID="FSD3014_Q22_2_H_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_H_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_H_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_H_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_H_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_H_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_H_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_I_var" dcml="0" intrvl="discrete" name="Q22_2_I">
      <labl>[q22_2_i] What are presently the most important development goals for knowledge management in your organisation? Utilising external knowledge from outside the organisation</labl>
      <qstn ID="FSD3014_Q22_2_I_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Utilising external knowledge from outside the organisation</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.53</sumStat>
      <sumStat type="stdev">1.732</sumStat>
      <catgry ID="FSD3014_Q22_2_I_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_I_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_I_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_I_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_I_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_I_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_I_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_J_var" dcml="0" intrvl="discrete" name="Q22_2_J">
      <labl>[q22_2_j] What are presently the most important development goals for knowledge management in your organisation? Defining knowledge</labl>
      <qstn ID="FSD3014_Q22_2_J_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Defining knowledge</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.25</sumStat>
      <sumStat type="stdev">1.381</sumStat>
      <catgry ID="FSD3014_Q22_2_J_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_J_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_J_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_J_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_J_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_J_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_J_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_K_var" dcml="0" intrvl="discrete" name="Q22_2_K">
      <labl>[q22_2_k] What are presently the most important development goals for knowledge management in your organisation? Suitable and integrated technologies</labl>
      <qstn ID="FSD3014_Q22_2_K_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Suitable and integrated technologies</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.61</sumStat>
      <sumStat type="stdev">1.591</sumStat>
      <catgry ID="FSD3014_Q22_2_K_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_K_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_K_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_K_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_K_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_K_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_K_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_L_var" dcml="0" intrvl="discrete" name="Q22_2_L">
      <labl>[q22_2_l] What are presently the most important development goals for knowledge management in your organisation? Financial resources</labl>
      <qstn ID="FSD3014_Q22_2_L_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Financial resources</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.58</sumStat>
      <sumStat type="stdev">1.962</sumStat>
      <catgry ID="FSD3014_Q22_2_L_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>5</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_L_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_L_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_L_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_L_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_L_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_L_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_M_var" dcml="0" intrvl="discrete" name="Q22_2_M">
      <labl>[q22_2_m] What are presently the most important development goals for knowledge management in your organisation? Recognising necessary and important information</labl>
      <qstn ID="FSD3014_Q22_2_M_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Recognising necessary and important information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">34</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.29</sumStat>
      <sumStat type="stdev">1.338</sumStat>
      <catgry ID="FSD3014_Q22_2_M_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_M_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_M_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>14</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_M_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_M_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_M_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_M_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>3</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_N_var" dcml="0" intrvl="discrete" name="Q22_2_N">
      <labl>[q22_2_n] What are presently the most important development goals for knowledge management in your organisation? Efficiency of information gathering and management</labl>
      <qstn ID="FSD3014_Q22_2_N_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Efficiency of information gathering and management</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.63</sumStat>
      <sumStat type="stdev">1.911</sumStat>
      <catgry ID="FSD3014_Q22_2_N_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_N_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>6</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_N_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_N_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_N_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_N_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_N_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_O_var" dcml="0" intrvl="discrete" name="Q22_2_O">
      <labl>[q22_2_o] What are presently the most important development goals for knowledge management in your organisation? Withholding of information</labl>
      <qstn ID="FSD3014_Q22_2_O_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Withholding of information</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">35</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">2.63</sumStat>
      <sumStat type="stdev">1.750</sumStat>
      <catgry ID="FSD3014_Q22_2_O_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>9</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_O_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>12</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_O_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>7</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_O_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_O_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_O_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_O_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>2</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_P_var" dcml="0" intrvl="discrete" name="Q22_2_P">
      <labl>[q22_2_p] What are presently the most important development goals for knowledge management in your organisation? Measuring the usefulness of operations/work/activities</labl>
      <qstn ID="FSD3014_Q22_2_P_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Measuring the usefulness of operations/work/activities</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.78</sumStat>
      <sumStat type="stdev">1.658</sumStat>
      <catgry ID="FSD3014_Q22_2_P_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_P_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>2</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_P_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>11</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_P_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>13</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_P_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_P_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_P_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q22_2_Q_var" dcml="0" intrvl="discrete" name="Q22_2_Q">
      <labl>[q22_2_q] What are presently the most important development goals for knowledge management in your organisation? Tools and equipment</labl>
      <qstn ID="FSD3014_Q22_2_Q_qstn">
        <qstnLit>What are presently the most important development goals for knowledge management in your organisation? Tools and equipment</qstnLit>
      </qstn>
      <valrng>
        <range max="8" min="1" />
      </valrng>
      <sumStat type="vald">36</sumStat>
      <sumStat type="min">1</sumStat>
      <sumStat type="max">8</sumStat>
      <sumStat type="mean">3.67</sumStat>
      <sumStat type="stdev">1.656</sumStat>
      <catgry ID="FSD3014_Q22_2_Q_catgry_1">
        <catValu>1</catValu>
        <labl>Not considered a goal at all</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_Q_catgry_2">
        <catValu>2</catValu>
        <labl>A goal of small importance</labl>
        <catStat>1</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_Q_catgry_3">
        <catValu>3</catValu>
        <labl>Not a very important goal</labl>
        <catStat>17</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_Q_catgry_4">
        <catValu>4</catValu>
        <labl>Quite an important goal</labl>
        <catStat>8</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_Q_catgry_5">
        <catValu>5</catValu>
        <labl>Very important goal</labl>
        <catStat>4</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_Q_catgry_6">
        <catValu>8</catValu>
        <labl>Can't say</labl>
        <catStat>3</catStat>
      </catgry>
      <catgry ID="FSD3014_Q22_2_Q_catgry_7" missing="Y">
        <catValu>SYSMISS</catValu>
        <catStat>1</catStat>
      </catgry>
    </var>
    <var ID="FSD3014_Q23_var" dcml="0" intrvl="discrete" name="Q23">
      <labl>[q23] What are the goals for knowledge management in your organisation? (open-ended)</labl>
      <qstn ID="FSD3014_Q23_qstn">
        <qstnLit>What are the goals for knowledge management in your organisation? (open-ended)</qstnLit>
      </qstn>
    </var>
    <var ID="FSD3014_Q24_var" dcml="0" intrvl="discrete" name="Q24">
      <labl>[q24] Explain briefly what knowledge management is in your view: (open-ended)</labl>
      <qstn ID="FSD3014_Q24_qstn">
        <qstnLit>Explain briefly what knowledge management is in your view: (open-ended)</qstnLit>
      </qstn>
    </var>
    <var ID="FSD3014_Q25_var" dcml="0" intrvl="discrete" name="Q25">
      <labl>[q25] Do you have a common title/term in your organisation for the work you described in the previous question? Please specify. (open-ended)</labl>
      <qstn ID="FSD3014_Q25_qstn">
        <qstnLit>Do you have a common title/term in your organisation for the work you described in the previous question? Please specify. (open-ended)</qstnLit>
      </qstn>
    </var>
  </dataDscr>
</codeBook>
