DDI description: Sign Language Barometer 2020 DDI-kuvailu: Viittomakielibarometri 2020 3684 Finnish Social Science Data Archive Finnish Social Science Data Archive Finnish Social Science Data Archive 1.0.0 Sign Language Barometer 2020 [metadata]. Metadata version 1.0.0 (2024-07-23). Finnish Social Science Data Archive [producer and distributor]. DOI: https://doi.org/10.60686/t-fsd3684; URN: https://urn.fi/urn:nbn:fi:fsd:T-FSD3684 FSD:n aineistokuvailut (FSD metadata records), joiden tekijä on Suomen yhteiskuntatieteellinen tietoarkisto (Finnish Social Science Data Archive), on lisensoitu Creative Commons 1.0 Yleismaailmallinen (CC0 1.0) -lisenssillä. FSD:n aineistokuvailut (FSD metadata records) by Suomen yhteiskuntatieteellinen tietoarkisto (Finnish Social Science Data Archive) are licensed under a Creative Commons 1.0 Universal (CC0 1.0) license. FSD:n aineistokuvailut (FSD metadata records) av Finlands samhällsvetenskapliga dataarkiv (Finnish Social Science Data Archive) är licensierade under en Creative Commons 1.0 Universiell (CC0 1.0) licens. Sign Language Barometer 2020 Viittomakielibarometri 2020 3684 urn:nbn:fi:fsd:T-FSD3684 10.60686/t-fsd3684 Rainò, Päivi 0000-0001-8342-1369 Alanne, Kaisa Tupi, Eeva Tammenmaa, Corinna Widberg, Senni Wenman, Lena Palo, Mikko Manunen, Juha Nisula, Marjukka The questionnaire was prepared with the participation of Kaisa Alanne, Director of the Finnish Association of the Deaf, Eeva Tupi, Government Secretary at the Ministry of Justice, and Corinna Tammenmaa, Unit Manager at the Department for Democracy and Public Law, Autonomy and Equality. The questionnaire was translated into Finnish Sign Language by Senni Widberg and in Swedish and Finland-Swedish Sign Language, the questionnaire was translated by Lena Wenman. Production of sign language questionnaires (including translations into sign languages and Swedish: Mikko Palo, Mediapalo). The four-language form was placed on the Lime Survey platform. The answers to the questionnaire in Finnish/Swedish Sign Languages were translated by Juha Manunen and Marjukka Nisula (Humak). The Swedish responses have been translated into Finnish by researcher Päivi Rainò. In accordance with the agreement between FSD and the depositor. Finnish Social Science Data Archive Individual datasets

Individual datasets that do not belong to any series.

1.0 1.0 Rainò, Päivi (HUMAK University of Applied Sciences): Sign Language Barometer 2020 [dataset]. Data version 1.0 (2025-11-07). Finnish Social Science Data Archive [distributor]. DOI: https://doi.org/10.60686/t-fsd3684; URN: https://urn.fi/urn:nbn:fi:fsd:T-FSD3684 Public services Hearing impaired persons Non-verbal language Deafness Minority languages Mother tongue Hearing impairments Public sector Minority language users Social sciences Language and linguistics Equality, inequality and social exclusion Minorities

The Sign Language Barometer 2020 data was used to examine how Finnish and Finland-Swedish Sign Language users feel that their linguistic rights have been implemented.

The questionnaire first asked respondents about their language skills and their use of sign language in different environments and contexts, such as at home, during studies and at work. Respondents were also asked about any sign language education in their children's day care and school. Then questions were asked about the language climate, prejudice, harassment and discrimination in relation to sign language use. This was followed by questions about access to information and services in sign language in the municipality where the respondent lived.

Respondents were also asked how well they are served in their own language in public services, such as health and medical care, day care, TE services and police services. The next question asked about the interpretation services provided by Kela, for example, what interpretation the respondent had ordered from Kela and whether the interpretation had been provided in accordance with the order. Finally, questions were asked about linguistic rights, including how well the respondent knows his/her linguistic rights and how important he/she considers them to be.

Background variables included the respondent's year of birth (categorised), native language, region, level of education and occupational group.

Finland Finland Individual Individual Finnish people who consider sign language as their primary language or who have sign language as one of their home languages Quantitative Cross-section CrossSection Rainò, Päivi Non-probability: Purposive Nonprobability.Purposive

The participants were invited to participate in the survey by Finnish- and Swedish-language letters to persons who had declared Finnish or Finland-Swedish Sign Language as their mother tongue in the Population Information System. Information about the possibility of voluntarily participating in the survey was also provided to the target groups through the representative organisations of these language groups, regional associations and nationally broadcast sign language news by the Finnish Broadcasting Corporation. In this way, other people - both hearing and deaf and other sign language users - who have not specifically declared Finnish or Finland-Swedish as their mother language in the Population Information System have also been able to participate in the survey.

Self-administered questionnaire: Web-based (CAWI) SelfAdministeredQuestionnaire.CAWI Structured questionnaire Questionnaire.Structured There are no weight variables in the data. The information is only available in the Finnish study description. Detailed and specific data description in Finnish and English. The data are checked and processed in detail. If necessary, the data are anonymised. Finnish Social Science Data Archive The dataset is (B) available for research, teaching and study. The data and its creators shall be cited in all publications and presentations for which the data have been used. The bibliographic citation may be in the form suggested by the archive or in the form required by the publication. Notify FSD of all publications where you have used the data by sending the citation information to user-services.fsd@tuni.fi. The original data creators and the archive bear no responsibility for any results or interpretations arising from the reuse of the data. At FSD the year of birth variable (q1) has been categorised every five years and those born in 1944 or earlier have been combined to the same value. In variable q18_1 Swedish- and Finnish-language school students are combined to the same value. Open-ended variable responses have been anonymised by using [square brackets], e.g. by deleting and coarsening information related to the respondents. In addition, all open-ended responses of the type 'other, please specify' have been removed from the data at FSD for identification reasons. FSD3615 Language Barometer 2020 FSD3916 Sámi Barometer 2020 FSD4118 Sign Language Barometer 2024 Oikeusministeriö 2021. Kielellisten oikeuksien seurantaindikaattorit. Viittomakielisten kokemukset kielellisistä oikeuksista 2020. https://app.powerbi.com/view?r=eyJrIjoiMDFjZTJkZmItMDY3Mi00NzEyLTkwMmQtN2NlMjQyZWVmODk0IiwidCI6IjdjMTRkZmE0LWMwZmMtNDcyNS05ZjA0LTc2YTQ0M2RlYjA5NSIsImMiOjh9 Kielellisten oikeuksien seurantaindikaattorit. Viittomakielisten kokemukset kielellisistä oikeuksista 2020 Raino, Päivi (2021). Viittomakielibarometri 2020. Tutkimusraportti. Helsinki: Oikeusministeriö. Oikeusministeriön julkaisuja. Selvityksiä ja ohjeita 2021:4. http://urn.fi/URN:ISBN:978-952-259-860-8 Viittomakielibarometri 2020. Tutkimusraportti URN:ISBN:978-952-259-860-8 Rainò, Päivi 2021. Teckenspråksbaromtern 2020. Forskningsrapport. Utredningar och anvisningar 2021:5. Helsingfors: Justitieministeriet. Teckenspråksbaromtern 2020 URN:ISBN:978-952-259-864-6 daF3684_eng.sav 326 92 SPSS Data File [fsd_no] FSD study number FSD study number 326 3684 3684 3684.00 .000 [fsd_vr] FSD edition number FSD edition number 326 1.0 1.0 1.000 .0000 [fsd_id] FSD case id FSD case id 326 1 326 163.50 94.252 [Viimeinensivu] Last page Last page 326 0 9 8.28 1.910 [Aloituskieli] Language used to complete the questionnaire Language used to complete the questionnaire 326 1 2 1.06 .235 1 Finnish 307 2 Swedish 19 [Aloitus] Start time Start time [Lopetus] End time End time [q1] Respondent's year of birth (categorised at FSD) Respondent's year of birth (categorised at FSD) 313 1 13 7.32 2.908 1 1944 or earlier 5 2 1945-1949 15 3 1950-1954 15 4 1955-1959 19 5 1960-1964 28 6 1965-1969 38 7 1970-1974 42 8 1975-1979 47 9 1980-1984 32 10 1985-1989 22 11 1990-1994 21 12 1995-1999 18 13 2000-2004 11 SYSMISS 13 [q2] What is the highest level of education you have attained? What is the highest level of education you have attained? 315 1 8 3.23 1.852 1 Primary/lower secondary education 48 2 Vocational qualification (upper secondary) 113 3 Upper secondary general education (matriculation examination) 24 4 Higher Academic Degree (Master's level) 42 5 University of Applied Sciences Degree or Lower Academic Degree (Bachelor's level) 47 6 Vocational college (post-secondary non-tertiary) 28 7 Licentiate or doctoral degree 2 8 Other, please specify 11 SYSMISS 11 [q3] Respondent's economic activity and occupational status Respondent's economic activity and occupational status 308 1 10 4.68 2.245 1 Farmer, agricultural entrepreneur 2 2 Lower managerial/professional employee 15 3 Intermediate level employee (clerical, technical, admin.)/worker 123 4 Pensioner/retired 50 5 Student 32 6 Housewife/house husband, homemaker 4 7 Unemployed 42 8 Entrepreneur, employer, self-employed worker 15 9 Higher managerial employee 7 10 Other, please specify 18 SYSMISS 18 [q4] What is your officially registered mother tongue? What is your officially registered mother tongue? 315 1 5 1.68 1.099 1 Finnish Sign Language 217 2 Finland-Swedish Sign Language 12 3 Finnish 68 4 Swedish 7 5 Other language, which? 11 SYSMISS 11 [q5] How would you describe yourself - are you... How would you describe yourself - are you... 322 1 7 1.96 1.791 1 Deaf 221 2 Hard of hearing 29 3 Hearing 21 4 Person with a hearing impairment 17 5 Deafblind 7 6 Person with combined hearing and vision impairment 2 7 Other description, please specify 25 SYSMISS 4 [q6] How would you rate your proficiency in Finnish Sign Language? How would you rate your proficiency in Finnish Sign Language? 321 1 5 1.72 .739 1 Fluent 139 2 Nearly fluent 138 3 Adequate 40 4 Limited 3 5 None at all 1 SYSMISS 5 [q7_1] Which language do you consider to be your mother tongue? You can choose one or more options: Finnish Sign Language Which language do you consider to be your mother tongue? You can choose one or more options: Finnish Sign Language 326 1 2 1.90 .294 1 No 31 2 Yes 295 [q7_2] Which language do you consider to be your mother tongue? You can choose one or more options: Finland-Swedish Sign Language Which language do you consider to be your mother tongue? You can choose one or more options: Finland-Swedish Sign Language 326 1 2 1.06 .235 1 No 307 2 Yes 19 [q7_3] Which language do you consider to be your mother tongue? You can choose one or more options: Finnish Which language do you consider to be your mother tongue? You can choose one or more options: Finnish 326 1 2 1.40 .490 1 No 197 2 Yes 129 [q7_4] Which language do you consider to be your mother tongue? You can choose one or more options: Swedish Which language do you consider to be your mother tongue? You can choose one or more options: Swedish 326 1 2 1.05 .223 1 No 309 2 Yes 17 [q7_5] Which language do you consider to be your mother tongue? You can choose one or more options: Other, please specify Which language do you consider to be your mother tongue? You can choose one or more options: Other, please specify 325 1 2 1.03 .173 1 No 315 2 Yes 10 SYSMISS 1 [q8] Do you consider yourself... Do you consider yourself... 316 1 3 1.89 .694 1 Monolingual 96 2 Bilingual 160 3 Multilingual 60 SYSMISS 10 [q8_1] Do you consider yourself: bilingual - in which languages? (open-ended) Do you consider yourself: bilingual - in which languages? (open-ended) [q8_2] Do you consider yourself: bilingual - in which languages? (open-ended) Do you consider yourself: bilingual - in which languages? (open-ended) [q9] If you consider yourself bilingual or multilingual, which language do you consider to be your strongest? If you consider yourself bilingual or multilingual, which language do you consider to be your strongest? 217 1 7 2.41 1.877 1 Finnish Sign Language 122 2 Finland-Swedish Sign Language 7 3 Finnish 36 4 Swedish 6 5 All languages are equally strong for me 30 6 Other, please specify 6 7 Can't say 10 SYSMISS 109 [q10_1] To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: In your current home To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: In your current home 315 1 11 2.92 2.587 1 Only sign language 128 2 Mostly sign language, but also Finnish 90 3 Mostly sign language, but also Swedish 4 4 Sign language and Finnish equally 26 5 Sign language and Swedish equally 1 6 Mostly Finnish, but also sign language 31 7 Mostly Swedish, but also sign language 2 8 Only Finnish 21 9 Only Swedish 1 10 I use other languages 7 11 None of these / Does not apply to me 4 SYSMISS 11 [q10_2] To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: In your childhood home To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: In your childhood home 310 1 11 4.29 3.059 1 Only sign language 85 2 Mostly sign language, but also Finnish 51 3 Mostly sign language, but also Swedish 4 4 Sign language and Finnish equally 47 5 Sign language and Swedish equally 1 6 Mostly Finnish, but also sign language 44 7 Mostly Swedish, but also sign language 3 8 Only Finnish 49 9 Only Swedish 4 10 I use other languages 17 11 None of these / Does not apply to me 5 SYSMISS 16 [q10_3] To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: In your studies To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: In your studies 296 1 11 4.44 3.012 1 Only sign language 54 2 Mostly sign language, but also Finnish 65 3 Mostly sign language, but also Swedish 3 4 Sign language and Finnish equally 66 5 Sign language and Swedish equally 2 6 Mostly Finnish, but also sign language 32 7 Mostly Swedish, but also sign language 1 8 Only Finnish 44 9 Only Swedish 4 10 I use other languages 14 11 None of these / Does not apply to me 11 SYSMISS 30 [q10_4] To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: In social situations, e.g. with friends To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: In social situations, e.g. with friends 310 1 11 3.08 2.519 1 Only sign language 106 2 Mostly sign language, but also Finnish 91 3 Mostly sign language, but also Swedish 2 4 Sign language and Finnish equally 46 5 Sign language and Swedish equally 2 6 Mostly Finnish, but also sign language 31 7 Mostly Swedish, but also sign language 2 8 Only Finnish 18 9 Only Swedish 0 10 I use other languages 9 11 None of these / Does not apply to me 3 SYSMISS 16 [q10_5] To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: At your workplace / in your work To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: At your workplace / in your work 290 1 11 5.54 3.085 1 Only sign language 26 2 Mostly sign language, but also Finnish 53 3 Mostly sign language, but also Swedish 3 4 Sign language and Finnish equally 51 5 Sign language and Swedish equally 1 6 Mostly Finnish, but also sign language 42 7 Mostly Swedish, but also sign language 0 8 Only Finnish 78 9 Only Swedish 2 10 I use other languages 11 11 None of these / Does not apply to me 23 SYSMISS 36 [q10_6] To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: When dealing with authorities To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: When dealing with authorities 301 1 11 5.48 2.876 1 Only sign language 44 2 Mostly sign language, but also Finnish 35 3 Mostly sign language, but also Swedish 2 4 Sign language and Finnish equally 41 5 Sign language and Swedish equally 2 6 Mostly Finnish, but also sign language 47 7 Mostly Swedish, but also sign language 0 8 Only Finnish 114 9 Only Swedish 4 10 I use other languages 8 11 None of these / Does not apply to me 4 SYSMISS 25 [q10_7] To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: During leisure time, e.g. hobbies To what extent do you use sign language, Swedish or Finnish in the following contexts? Choose only one option for each: During leisure time, e.g. hobbies 298 1 11 4.42 2.958 1 Only sign language 64 2 Mostly sign language, but also Finnish 60 3 Mostly sign language, but also Swedish 5 4 Sign language and Finnish equally 46 5 Sign language and Swedish equally 1 6 Mostly Finnish, but also sign language 42 7 Mostly Swedish, but also sign language 1 8 Only Finnish 63 9 Only Swedish 1 10 I use other languages 9 11 None of these / Does not apply to me 6 SYSMISS 28 [q12] Are there children aged 0-6 in your household at the moment? If yes, you will be asked more questions about the children's language environment. Are there children aged 0-6 in your household at the moment? If yes, you will be asked more questions about the children's language environment. 300 1 2 1.88 .326 1 Yes 36 2 No 264 SYSMISS 26 [q13_1] Is your child (or children) in a sign language day care or preschool? Is your child (or children) in a sign language day care or preschool? 31 1 2 1.77 .425 1 Yes. How is sign language day care/pre-primary education organised? 7 2 No. Why not? 24 SYSMISS 295 [q14_1] Does your child (or children) receive sign language teaching? Does your child (or children) receive sign language teaching? 32 1 2 1.56 .504 1 Yes. How is the teaching organised? 14 2 No. Why not? 18 SYSMISS 294 [q16] Are there children aged 7-17 in your household at the moment? If yes, you will be asked more questions about the children's language environment. Are there children aged 7-17 in your household at the moment? If yes, you will be asked more questions about the children's language environment. 297 1 2 1.73 .443 1 Yes 79 2 No 218 SYSMISS 29 [q17_1] Does your child (or children) receive sign language teaching as part of the native language/mother tongue education? Does your child (or children) receive sign language teaching as part of the native language/mother tongue education? 70 1 2 1.60 .493 1 Yes. How is the teaching organised? 28 2 No. Why not? 42 SYSMISS 256 [q18_1] Does your child (or children) receive sign language teaching (categorised at FSD) Does your child (or children) receive sign language teaching (categorised at FSD) 74 1 5 3.69 .992 1 Yes, in all subjects - the school's language of instruction is sign language 5 2 Yes, in some subjects 6 3 Yes, the municipal educational administration covers interpreting services 3 4 No, the child attends a Finnish- or Swedish-speaking school 53 5 No, other reason, please specify 7 SYSMISS 252 [q20] How would you describe the current relationships between residents who use sign language and Finnish (or other spoken languages, such as Swedish, etc.)? How would you describe the current relationships between residents who use sign language and Finnish (or other spoken languages, such as Swedish, etc.)? 303 1 6 2.94 1.284 1 Very good 21 2 Good 97 3 Mixed 130 4 Poor 19 5 Very poor 5 6 Can't say 31 SYSMISS 23 [q21] Have you encountered prejudice in your neighbourhood during the past three years because you use sign language? Have you encountered prejudice in your neighbourhood during the past three years because you use sign language? 291 1 4 2.77 1.046 1 Yes, often 42 2 Yes, sometimes 73 3 Yes, occasionally 85 4 Never 91 SYSMISS 35 [q22_1] You can describe your experiences and situations related to prejudice in more detail here (open-ended) You can describe your experiences and situations related to prejudice in more detail here (open-ended) [q22_2] You can describe your experiences and situations related to prejudice in more detail here (open-ended) You can describe your experiences and situations related to prejudice in more detail here (open-ended) [q23] Have you experienced harassment in your own neighbourhood during the past three years (e.g., verbally, by email and/or through gestures) because you use sign language? Have you experienced harassment in your own neighbourhood during the past three years (e.g., verbally, by email and/or through gestures) because you use sign language? 283 1 4 3.46 .786 1 Yes, often 7 2 Yes, sometimes 31 3 Yes, occasionally 70 4 Never 175 SYSMISS 43 [q24_1] You can describe your experiences and situations related to harassment in more detail here (open-ended) You can describe your experiences and situations related to harassment in more detail here (open-ended) [q24_2] You can describe your experiences and situations related to harassment in more detail here (open-ended) You can describe your experiences and situations related to harassment in more detail here (open-ended) [q25] Have you experienced discrimination during the past three years (been placed at a disadvantage, insulted or treated worse) because you use sign language? Have you experienced discrimination during the past three years (been placed at a disadvantage, insulted or treated worse) because you use sign language? 279 1 4 1.97 .970 1 Never 111 2 Yes, occasionally 89 3 Yes, sometimes 55 4 Yes, often 24 SYSMISS 47 [q26_1] You can describe your experiences and situations related to discrimination in more detail here (open-ended) You can describe your experiences and situations related to discrimination in more detail here (open-ended) [q26_2] You can describe your experiences and situations related to discrimination in more detail here (open-ended) You can describe your experiences and situations related to discrimination in more detail here (open-ended) [q27_1] Does your municipality of residence provide information about its services in sign language? Does your municipality of residence provide information about its services in sign language? 290 1 3 2.09 .670 1 Yes, which services? 53 2 No 158 3 Can't say 79 SYSMISS 36 [q28_1] Does your municipality of residence arrange sign language interpretation for the services it offers? Does your municipality of residence arrange sign language interpretation for the services it offers? 294 1 3 2.01 .739 1 Yes, for which services? 78 2 No 134 3 Can't say 82 SYSMISS 32 [q29_1] How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Health or medical procedures, laboratory or other examinations How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Health or medical procedures, laboratory or other examinations 266 1 8 3.32 1.851 1 An interpreter was booked for me for the entire time 45 2 An interpreter was booked for me only for part of the time 15 3 I booked the interpreter myself 140 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 25 5 I handled my matter remotely via text messages / email 8 6 I was unable to deal with my matter at all 1 7 Other solution (please describe the situation below) 14 8 None of these / Does not apply to me 18 SYSMISS 60 [q29_2] How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Hospital care How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Hospital care 240 1 8 3.56 2.496 1 An interpreter was booked for me for the entire time 58 2 An interpreter was booked for me only for part of the time 35 3 I booked the interpreter myself 76 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 10 5 I handled my matter remotely via text messages / email 3 6 I was unable to deal with my matter at all 3 7 Other solution (please describe the situation below) 14 8 None of these / Does not apply to me 41 SYSMISS 86 [q29_3] How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Social welfare office How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Social welfare office 221 1 8 4.59 2.432 1 An interpreter was booked for me for the entire time 19 2 An interpreter was booked for me only for part of the time 2 3 I booked the interpreter myself 102 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 10 5 I handled my matter remotely via text messages / email 16 6 I was unable to deal with my matter at all 3 7 Other solution (please describe the situation below) 5 8 None of these / Does not apply to me 64 SYSMISS 105 [q29_4] How have these services generally handled situations when it was known in advance that you needed an interpreter?... Services for the elderly (excluding services provided by the Service Foundation for the Deaf or the parish). How have these services generally handled situations when it was known in advance that you needed an interpreter?... Services for the elderly (excluding services provided by the Service Foundation for the Deaf or the parish). 173 1 8 6.86 2.171 1 An interpreter was booked for me for the entire time 3 2 An interpreter was booked for me only for part of the time 2 3 I booked the interpreter myself 32 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 1 5 I handled my matter remotely via text messages / email 0 6 I was unable to deal with my matter at all 0 7 Other solution (please describe the situation below) 0 8 None of these / Does not apply to me 135 SYSMISS 153 [q29_5] How have these services generally handled situations when it was known in advance that you needed an interpreter?... Home nursing and home help (excluding services provided by the Service Foundation for the Deaf or Aspa Foundation). How have these services generally handled situations when it was known in advance that you needed an interpreter?... Home nursing and home help (excluding services provided by the Service Foundation for the Deaf or Aspa Foundation). 169 1 8 7.09 1.965 1 An interpreter was booked for me for the entire time 3 2 An interpreter was booked for me only for part of the time 2 3 I booked the interpreter myself 19 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 5 5 I handled my matter remotely via text messages / email 1 6 I was unable to deal with my matter at all 1 7 Other solution (please describe the situation below) 0 8 None of these / Does not apply to me 138 SYSMISS 157 [q29_6] How have these services generally handled situations when it was known in advance that you needed an interpreter?.... Disability services (excluding interpretation services organised by Kela). How have these services generally handled situations when it was known in advance that you needed an interpreter?.... Disability services (excluding interpretation services organised by Kela). 202 1 8 5.40 2.359 1 An interpreter was booked for me for the entire time 8 2 An interpreter was booked for me only for part of the time 2 3 I booked the interpreter myself 66 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 3 5 I handled my matter remotely via text messages / email 33 6 I was unable to deal with my matter at all 6 7 Other solution (please describe the situation below) 5 8 None of these / Does not apply to me 79 SYSMISS 124 [q29_7] How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Day care-related matters How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Day care-related matters 178 1 8 6.30 2.458 1 An interpreter was booked for me for the entire time 7 2 An interpreter was booked for me only for part of the time 1 3 I booked the interpreter myself 46 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 2 5 I handled my matter remotely via text messages / email 2 6 I was unable to deal with my matter at all 0 7 Other solution (please describe the situation below) 3 8 None of these / Does not apply to me 117 SYSMISS 148 [q29_8] How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Basic education-related matters How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Basic education-related matters 188 1 8 5.70 2.541 1 An interpreter was booked for me for the entire time 7 2 An interpreter was booked for me only for part of the time 2 3 I booked the interpreter myself 67 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 3 5 I handled my matter remotely via text messages / email 7 6 I was unable to deal with my matter at all 0 7 Other solution (please describe the situation below) 4 8 None of these / Does not apply to me 98 SYSMISS 138 [q29_9] How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Employment and Economic Development Office (TE Office) services. How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Employment and Economic Development Office (TE Office) services. 210 1 8 5.13 2.312 1 An interpreter was booked for me for the entire time 3 2 An interpreter was booked for me only for part of the time 0 3 I booked the interpreter myself 96 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 3 5 I handled my matter remotely via text messages / email 26 6 I was unable to deal with my matter at all 4 7 Other solution (please describe the situation below) 4 8 None of these / Does not apply to me 74 SYSMISS 116 [q29_10] How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Police How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Police 207 1 8 4.82 2.497 1 An interpreter was booked for me for the entire time 17 2 An interpreter was booked for me only for part of the time 4 3 I booked the interpreter myself 80 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 17 5 I handled my matter remotely via text messages / email 13 6 I was unable to deal with my matter at all 1 7 Other solution (please describe the situation below) 6 8 None of these / Does not apply to me 69 SYSMISS 119 [q29_11] How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Court How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Court 168 1 8 6.67 2.530 1 An interpreter was booked for me for the entire time 18 2 An interpreter was booked for me only for part of the time 4 3 I booked the interpreter myself 12 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 1 5 I handled my matter remotely via text messages / email 2 6 I was unable to deal with my matter at all 2 7 Other solution (please describe the situation below) 0 8 None of these / Does not apply to me 129 SYSMISS 158 [q29_12] How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Other municipal or state authority How have these services generally handled situations when it was known in advance that you needed an interpreter? Describe situations from the past three years. Other municipal or state authority 170 1 8 5.77 2.445 1 An interpreter was booked for me for the entire time 4 2 An interpreter was booked for me only for part of the time 1 3 I booked the interpreter myself 58 4 I managed to deal with my matter on-site by writing, e.g., on paper or a phone screen 4 5 I handled my matter remotely via text messages / email 11 6 I was unable to deal with my matter at all 2 7 Other solution (please describe the situation below) 2 8 None of these / Does not apply to me 88 SYSMISS 156 [q31] How has awareness of sign language among public service providers (such as those mentioned above) changed during the past three years? How has awareness of sign language among public service providers (such as those mentioned above) changed during the past three years? 275 1 6 3.26 1.525 1 Improved a lot 15 2 Improved somewhat 88 3 Remained the same 91 4 Got worse 22 5 Got much worse 9 6 Can't say 50 SYSMISS 51 [q32] Have public service providers promoted the use of sign language and access to information in sign language during the past three years? Have public service providers promoted the use of sign language and access to information in sign language during the past three years? 269 1 6 3.28 1.458 1 Yes, significantly 9 2 Yes, somewhat 86 3 The situation has remained the same 94 4 The situation has worsened somewhat 27 5 The situation has worsened significantly 7 6 Can't say 46 SYSMISS 57 [q33_1] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? The official arranges an interpreter on their own initiative. If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? The official arranges an interpreter on their own initiative. 267 1 2 1.16 .368 1 Not mentioned 224 2 Mentioned 43 SYSMISS 59 [q33_2] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I ask the official to arrange an interpreter. If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I ask the official to arrange an interpreter. 267 1 2 1.27 .445 1 Not mentioned 195 2 Mentioned 72 SYSMISS 59 [q33_3] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? The official is unable to arrange the service in sign language. If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? The official is unable to arrange the service in sign language. 267 1 2 1.06 .245 1 Not mentioned 250 2 Mentioned 17 SYSMISS 59 [q33_4] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I arrange an interpreter myself through Kela. If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I arrange an interpreter myself through Kela. 267 1 2 1.75 .437 1 Not mentioned 68 2 Mentioned 199 SYSMISS 59 [q33_5] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? Communication is conducted by speaking. If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? Communication is conducted by speaking. 267 1 2 1.10 .302 1 Not mentioned 240 2 Mentioned 27 SYSMISS 59 [q33_6] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? Communication is conducted by writing (on paper, smartphone, etc.). If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? Communication is conducted by writing (on paper, smartphone, etc.). 267 1 2 1.20 .400 1 Not mentioned 214 2 Mentioned 53 SYSMISS 59 [q33_7] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I am avoided. If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I am avoided. 267 1 2 1.02 .148 1 Not mentioned 261 2 Mentioned 6 SYSMISS 59 [q33_8] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I am left alone. If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I am left alone. 267 1 2 1.02 .148 1 Not mentioned 261 2 Mentioned 6 SYSMISS 59 [q33_9] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? The situation proceeds in another way. How? If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? The situation proceeds in another way. How? 267 1 2 1.03 .171 1 Not mentioned 259 2 Mentioned 8 SYSMISS 59 [q33_10] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I don't know. If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I don't know. 267 1 2 1.09 .287 1 Not mentioned 243 2 Mentioned 24 SYSMISS 59 [q33_11] If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I don't use interpretation services. If you have notified the authorities or officials in advance that you need service in sign language, how has this usually been arranged? I don't use interpretation services. 293 1 2 1.09 .285 1 Not mentioned 267 2 Mentioned 26 SYSMISS 33 [q34_1] What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I switch to another language (e.g., write my message in Finnish) What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I switch to another language (e.g., write my message in Finnish) 267 1 2 1.46 .499 1 Not mentioned 144 2 Mentioned 123 SYSMISS 59 [q34_2] What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I stop the interaction / leave the premises What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I stop the interaction / leave the premises 267 1 2 1.30 .457 1 Not mentioned 188 2 Mentioned 79 SYSMISS 59 [q34_3] What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I continue using sign language What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I continue using sign language 267 1 2 1.12 .321 1 Not mentioned 236 2 Mentioned 31 SYSMISS 59 [q34_4] What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I file a complaint about the matter What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I file a complaint about the matter 267 1 2 1.13 .338 1 Not mentioned 232 2 Mentioned 35 SYSMISS 59 [q34_5] What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I ask for someone else to serve me What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I ask for someone else to serve me 267 1 2 1.09 .281 1 Not mentioned 244 2 Mentioned 23 SYSMISS 59 [q34_6] What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? Other solution, please specify What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? Other solution, please specify 267 1 2 1.12 .325 1 Not mentioned 235 2 Mentioned 32 SYSMISS 59 [q34_7] What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I don't know What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? I don't know 267 1 2 1.15 .361 1 Not mentioned 226 2 Mentioned 41 SYSMISS 59 [q34_10] What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? Other solution, please specify (open-ended) What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? Other solution, please specify (open-ended) [q34_11] What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? Other solution, please specify (open-ended) What do you do if an authority or official does not arrange sign language interpreting either on their own initiative or when requested? Other solution, please specify (open-ended) [q35_1] When you order an interpreter from Kela, do you usually use...? When you order an interpreter from Kela, do you usually use...? 270 1 8 1.77 1.837 1 Sign language interpreting 219 2 Signed speech interpreting 10 3 Speech-to-text interpreting 4 4 Interpreting for people with combined hearing and vision impairment 7 5 Other option, please specify 2 6 I don't use interpreting services provided by Kela. Why? 15 7 Interpreting into Finnish Sign Language 5 8 Interpreting into Finland-Swedish Sign Language 8 SYSMISS 56 [q36] Has the interpreting service you ordered been arranged as requested? Has the interpreting service you ordered been arranged as requested? 257 1 5 1.80 .700 1 Always 89 2 Most of the time 135 3 Sometimes 30 4 Seldom 2 5 Never 1 SYSMISS 69 [q37] How would you describe the linguistic quality of the interpreting? You can provide more details about your experiences with Kela's interpreting services in the next section. How would you describe the linguistic quality of the interpreting? You can provide more details about your experiences with Kela's interpreting services in the next section. 261 1 4 2.13 .631 1 Excellent 33 2 Good 165 3 Satisfactory 59 4 Poor 4 5 Can't say 0 SYSMISS 65 [q39] How do you find information in sign language on official websites (e.g., Suomi.fi, Vero.fi, Police)? How do you find information in sign language on official websites (e.g., Suomi.fi, Vero.fi, Police)? 261 1 6 3.90 1.457 1 Very easily 8 2 Easily 40 3 Satisfactorily 72 4 Poorly 43 5 I cannot find any information in sign language 47 6 Can't say 51 SYSMISS 65 [q40] How well do digital customer services work in your own language on public service providers' websites (e.g., VR, Posti, Public Service Info/Suomi.fi, Yleisradio (Yle))? How well do digital customer services work in your own language on public service providers' websites (e.g., VR, Posti, Public Service Info/Suomi.fi, Yleisradio (Yle))? 263 1 6 3.46 1.610 1 I have received sign language services when I wanted 17 2 I use services in Finnish (e.g., chat and text message services) 104 3 I use services in Swedish (e.g., chat and text message services) 5 4 The digital services offered are not functional for sign language users 47 5 I have not used the services 59 6 Can't say 31 SYSMISS 63 [q41_1] Here you can describe your experiences with digital services in more detail. You may also move on to the next question. (open-ended) Here you can describe your experiences with digital services in more detail. You may also move on to the next question. (open-ended) [q41_2] Here you can describe your experiences with digital services in more detail. You may also move on to the next question. (open-ended) Here you can describe your experiences with digital services in more detail. You may also move on to the next question. (open-ended) [q42] How well do you know your statutory linguistic rights? How well do you know your statutory linguistic rights? 264 1 4 2.30 .769 1 Very well 33 2 Well 136 3 Poorly 78 4 Not at all 17 SYSMISS 62 [q43] How important do you consider linguistic rights to be? How important do you consider linguistic rights to be? 277 1 5 1.53 .961 1 Very important 180 2 Important 74 3 Not very important 9 4 Not important at all 0 5 Can't say 14 SYSMISS 49 [q44_1] In the past three years, have you contacted the Non-Discrimination Ombudsman or other authorities or officials regarding issues related to linguistic rights? In the past three years, have you contacted the Non-Discrimination Ombudsman or other authorities or officials regarding issues related to linguistic rights? 239 1 2 1.17 .378 1 No 198 2 Yes. Whom and about what issue? 41 SYSMISS 87 [q45] Respondent's NUTS3 region of residence Respondent's NUTS3 region of residence 277 1 20 5.70 5.574 1 Uusimaa 120 2 Kanta-Häme 1 3 Pirkanmaa 18 4 Päijät-Häme 6 5 Satakunta 7 6 Southwest Finland (Varsinais-Suomi) 24 7 Central Finland (Keski-Suomi) 25 8 South Karelia (Etelä-Karjala) 6 9 South Savo (Etelä-Savo) 9 10 Kymenlaakso 3 11 North Savo (Pohjois-Savo) 14 12 North Karelia (Pohjois-Karjala) 1 13 South Ostrobothnia (Etelä-Pohjanmaa) 10 14 Central Ostrobothnia (Keski-Pohjanmaa) 0 15 Ostrobothnia 8 16 North Ostrobothnia (Pohjois-Pohjanmaa) 11 17 Kainuu 0 18 Lapland (Lappi) 3 19 Åland Islands (Ahvenanmaa) 0 20 Don't want to say 11 SYSMISS 49 More information on the barometer in Finnish Sign Language is available on YouTube. Rainò, Päivi (2021). Viittomakielibarometri 2020. Yhteenveto suomalaisella viittomakielellä. Oikeusministeriö. More information on the barometer in Swedish Sign Language is available on YouTube. Rainò, Päivi (2021). Viittomakielibarometri 2020. Yhteenveto suomenruotsalaisella viittomakielellä: otsikko viitottuna. Oikeusministeriö. More information on the barometer in Swedish Sign Language is available on YouTube. Rainò, Päivi (2021). Viittomakielibarometri 2020. Yhteenveto suomenruotsalaisella viittomakielellä: luku 1 Johdanto/Inledning viitottuna. Oikeusministeriö. More information on the barometer in Swedish Sign Language is available on YouTube. Rainò, Päivi (2021). Viittomakielibarometri 2020. Yhteenveto suomenruotsalaisella viittomakielellä: luku 2 'Opetuksen järjestäminen omalla kielellä/Anordnande av undervisning på det egna språket' viitottuna. Oikeusministeriö. More information on the barometer in Swedish Sign Language is available on YouTube. Rainò, Päivi (2021). Viittomakielibarometri 2020. Yhteenveto suomenruotsalaisella viittomakielellä: luku 3 'Viittomakielen tulkkauspalvelujen saatavuus ja laatu/Tillgången till och kvaliteten på teckenspråkiga tolkningstjänster' viitottuna. Oikeusministeriö. More information on the barometer in Swedish Sign Language is available on YouTube. Rainò, Päivi (2021). Viittomakielibarometri 2020. Yhteenveto suomenruotsalaisella viittomakielellä: luku 4 'Tietoa viittomakielellä/Information på teckenspråk' viitottuna. Oikeusministeriö.