Authors

• Taloustutkimus
• City of Tampere

Keywords

Internet use, communication networks, computers, electronic mail, information needs, information society, mobile phones, online services, public services

Abstract

The respondents in this survey were residents of the City of Tampere (Finland). Questions covered their access to a mobile phone, PC, e-mail, and the Internet. Those who had access to the Internet were asked about the location, frequency, duration, and purpose of their Internet use. The respondents' familiarity with and use of the City of Tampere website was surveyed. Views were probed on what kind of information, entertainment, services, participation opportunities etc. they would like to access through the city's web pages. The respondents were also asked whether they were familiar with the eTampere programme, and whether they felt they needed training in information networks or computer skills.

Background variables included the respondent's gender, age group, basic education, economic activity, household composition, and number of persons in the household.