Authors

• Vähätalo, Lauri (Tampere University)
• Siukola, Anna (Tampere University)

Keywords

, counselling, customers, employment, health services, ill health, occupational life, psychological well-being, rehabilitation (medical), state health services, well-being (health)

Abstract

The dataset covers the experiences of primary health care clients of the work ability coordinator's work and functional ability support service in Finland. All interviewees participated in both the initial and follow-up interviews. The first interview took place immediately after the first visit to the work ability coordinator and the follow-up interview after the last visit. The time span was approximately six months. The number of visits to the work ability coordinator may have varied, but each person had at least two. The dataset was collected as part of the TYKYTUO (Supporting work ability for longer careers and productivity - Models of action for multiprofessional cooperation) project, which is managed by the Ministry of Social Affairs and Health.

The interview transcripts cover perceived work ability, threats to work ability, experiences of the work ability coordinator service and referrals to follow-up measures. First, the interviewees were asked about their current situation and work ability. This was followed by a discussion of the service pathway. They were asked to evaluate the work of the work ability coordinator and its effectiveness, as well as the success of the referral to the service. Next, the cooperation between services and their accessibility were examined. Interviewees were asked whether services were operating quickly enough and whether there were any challenges in terms of service guidance or information exchange. Finally, interviewees were asked to rate the usefulness and quality of the services. They were also asked what other services they felt they would benefit from. Other themes that emerged in the interviews include rehabilitation, training, mental health challenges and the importance of employment.

Background information included the interview date, interview situation and interviewee's gender. The data were organised into an easy to use HTML version at FSD.