Aineiston nimi

Interviews with Professionals from Social Services that Support Integration and Employment Services on Trust and Distrust in Encounters with Authorities 2021-2022

Aineistonumero

FSD4016

Pysyvät tunnisteet

https://urn.fi/urn:nbn:fi:fsd:T-FSD4016
https://doi.org/10.60686/t-fsd4016

Aineiston laatu

Kvalitatiivinen aineisto

Tekijät

• Sundbäck, Liselott (Åbo Akademi University)

Sisällön kuvaus

The data consists of interviews with professionals working in social services supporting integration or employment services, in which they reflect on the development of trust between young immigrants with a refugee background and the authorities. Fourteen of the interviewees were reached in Finland and nine in Sweden.

First, the participants were asked how well their clients knew the service system and whether they were aware of the reasons for the client meetings. This was followed by a discussion about trust in the meetings and the young people's previous encounters with authorities. In addition, there was interest in the possible loss of trust in the meetings with clients and in the institutional trust of clients. The participants were also asked how different modes of communication, such as working with an interpreter or remote communication, affect the building of trust. Finally, they were asked to describe how they would develop the system from the perspective of trust.

Background information include profession and country of residence.

Asiasanat

adolescents; employment services; immigrants; immigration; interpersonal trust; social adjustment; social services; social work; social workers; trust

Tieteenala/Aihealue

• Social sciences (OKM:n tieteenalaluokitus)
• Minorities (CESSDAn aihepiiriluokitus)
• Social welfare systems/structures (CESSDAn aihepiiriluokitus)

Sarja

Individual datasets

Jakelija

Finnish Social Science Data Archive

Käyttöoikeudet

The dataset is (C) available only for research including master's theses.

Kerääjät

• Sundbäck, Liselott (Åbo Akademi University)

Rahoittajat

• Åbo Akademi University Foundation

Aineistonkeruun ajankohta

2021-01-01 – 2022-12-19

Maa

Finland, Sweden

Kohdealue

Finland, Sweden

Havainto/aineistoyksikkötyyppi

Individual

Perusjoukko/otos

Professionals who work in social services supporting integration or employment services and have guided young people aged 17-30 with a refugee background in Finland or Sweden

Tutkimuksen aikaulottuvuus

Cross-section

Havainto/aineistoyksiköiden valinta

Non-probability: Availability

The researcher approached local employment and social services in Finland and Sweden to recruit interviewees. Information about the research was passed on to professionals via their supervisors, but interviewees themselves contacted the researcher if they wanted to participate in the study.

Aineistonkeruun tekniikka

Face-to-face interview

Face-to-face interview: Computer-assisted (CAPI/CAMI)

Keruuväline tai –ohje

Interview scheme and/or themes

Aineiston määrä

23 files in odt-format. Additionally, the data were organised into an easy to use HTML version and a CSV version.

Datatiedostojen kieli

Aineisto sisältää datatiedostoja seuraavilla kielillä: monikielinen, ruotsi ja suomi.

Kvalitatiiviset aineistot ovat saatavilla vain alkuperäiskielellä, niitä ei käännetä.

Datan versio

1.0

Aineiston käytössä huomioitavaa

Three interviewees from Sweden had previously worked in accommodation units for unaccompanied asylum seekers and also talk about these experiences in the interviews. The interviews are daF4016_09, daF4016_10, and daF4016_12.

The researcher has anonymised the data by removing information such as the interviewees' personal and professional details. The researcher has also removed information about the interviewees' gender.

Viittausvaatimus

The data and its creators shall be cited in all publications and presentations for which the data have been used. The bibliographic citation may be in the form suggested by the archive or in the form required by the publication.

Malliviittaus

Sundbäck, Liselott (Åbo Akademi University): Interviews with Professionals from Social Services that Support Integration and Employment Services on Trust and Distrust in Encounters with Authorities 2021-2022 [dataset]. Data version 1.0 (2025-10-13). Finnish Social Science Data Archive [distributor]. DOI: https://doi.org/10.60686/t-fsd4016; URN: https://urn.fi/urn:nbn:fi:fsd:T-FSD4016

Julkaisusta tiedottaminen

Notify FSD of all publications where you have used the data by sending the citation information to user-services.fsd@tuni.fi.

Varaumat

The original data creators and the archive bear no responsibility for any results or interpretations arising from the reuse of the data.

Käytön ja kuvailun oheismateriaalit

Sundbäck, Liselott (2024) Unfolding trust in institutional encounters between forced migrants and street-level bureaucrats in Finland and Sweden. Faculty of Education and Welfare Studies. Åbo Akademi University.

Julkaisut aineistosta

Sundbäck, L. (2024). Exploring sensemaking of trust through the lens of time: Finnish welfare professionals' perspectives on institutional encounters with forced migrants in the neoliberal welfare state. Time & Society, 33(4), 373-394. https://doi.org/10.1177/0961463X241255869

Sundbäck, L. (2024). Between the client and the institutional system: streetlevel bureaucrats' discretion, positioning and trust in institutional encounters with forced migrants in Finland and Sweden. Social Policy & Society. https://doi.org/10.1017/S1474746424000538