Tekijät

• National Library of Finland. National Library Network Services

Asiasanat

information retrieval, information/library resources, libraries, library facilities, library services

Sisällön kuvaus

The survey investigated user perceptions of special libraries in Finland. Main themes included types of library use, library collections, electronic library resources and other services provided, as well as the perceived impact of the services.

First, the respondents were asked how often they visited the library they were evaluating, and which library services and electronic resources they used. Views were probed on the library as a service environment (e.g. location, opening hours, library premises, computers provided for clients). The respondents were asked to evaluate the library collections, electronic library services, guidance provided for information seeking, and how well the library had succeeded as a whole in providing services. The ways in which the library services had benefited their work, studies or other activities were also explored.

Background variables included the library evaluated, the respondent's gender, age group, and staff or client group.